Director of Sales and Marketing

The Chatwal, New York; New York (NY); On-site; USD 125,000 - 175,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Director of Sales and Marketing to lead their sales team. This role involves direct oversight of the hotel’s Sales and Marketing operations, including budget management, revenue forecasting, and strategic marketing initiatives. The ideal candidate will have a strong background in hotel sales, exceptional communication skills, and a passion for delivering outstanding customer service. Join a team that values performance and rewards dedication, where your contributions will significantly impact the success of the hotel. This is a unique opportunity for those ready to embrace the challenge and make a difference in the hospitality industry.

Qualifications

• 6+ years of progressive hotel sales experience required.
• Strong communication and organizational skills are essential.

Responsibilities

• Oversee Sales and Marketing operations of the hotel.
• Recruit, train, and manage sales staff to meet company goals.

Skills

Sales Management

Communication Skills

Customer Service

Leadership

Organizational Skills

Revenue Forecasting

Marketing Strategy

Education

Hotel/Hospitality Degree

Tools

Microsoft Word

Microsoft Excel

Job description

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Direct message the job poster from The Chatwal, New York

Talent Acquisition Manager @ Hyatt | Recruiting, Hospitality Sales, Events & Revenue Talent

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

As a member of the properties Executive Committee, the Director of Sales at The Chatwal is a highly visible role with exposure to Senior and Corporate leadership.

The Director of Sales and Marketing has direct oversight of the Sales and Marketing operation of the hotel. The DOSM has responsibility for the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOSM is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues. Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The DOSM reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel. Communication and organizational skills are of the utmost importance.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Salary Range:

$125,000- $175,000

Qualifications

• 6 years or more of progressive hotel Sales experience (typically with Hyatt)
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• With opening hotels, previous hotel pre-opening experience preferred.
• Demonstrated history of success.
• Results driven, energetic, and focused.
• Service oriented style with professional presentations skills.
• Hotel/Hospitality degree an asset.
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.
• Clear concise written and verbal communication skills in English.
• Must be proficient in Microsoft Word and Excel.

Seniority level

Director

Employment type

Full-time

Job function

Industries: Hospitality