Director of Sales and Marketing

The Westin DFW Airport; Irving (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k

Life Insurance

Travel Discounts

Bonuses

Wellness Program

Professional Development

Technology Reimbursements

Job summary

The Westin Dallas Fort Worth Airport is seeking a strategic leader to steer sales, marketing, and ecommerce across direct channels, PR, and community partnerships to drive revenue growth.

You will design and execute high-impact campaigns, partner with Revenue Management to optimize pricing and channel mix, and lead a team to surpass annual hotel revenue targets while strengthening key account relationships.

Qualifications

• Four-year college degree required; advanced coursework in business administration, marketing and communications a plus.
• Public relations and community marketing experience required.
• Previous sales experience in a comparable hotel size and scope preferred; operations experience also valued.

Responsibilities

• Develop and execute multi-channel sales and marketing campaigns to drive revenue.
• Partner with Revenue Management to optimize pricing and channel mix and communication of strategies.
• Use data to build strategic plans covering all business segments and enhance customer value.
• Identify customer requirements and craft offers to increase hotel revenue.
• Monitor sales objectives and take corrective actions to meet annual targets.
• Maintain key account relationships to grow satisfaction and revenue.

Skills

Strategic leadership

Sales leadership

Communication

Education

Four-year college degree

Advanced coursework in business/marketing/communications

Tools

Excel

Word

Delphi

Access

Job description

We are seeking a strategic and results-oriented leader to spearhead sales, marketing, and e-commerce initiatives at The Westin Dallas Fort Worth Airport Hotel. In this role, you will design and execute high-impact campaigns across multiple channels—including direct sales, PR, and community partnerships to optimize our budget and aggressively drive revenue growth.

Your Growth Path

Area Director of Sales – Regional Director of Sales – Corporate Director of Sales – VP of Sales

Your Focus

• Develop a strong Ecommerce presence managing internet market and social media opportunities and relationships.
• Work in partnership with the Director of Revenue Management to develop, communicate and implement sales strategies, mix of business, channel management, and pricing strategies.
• Use internal and external resources and data to develop strategic plans to incorporate all business segments.
• Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value.
• Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.
• Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan.
• Achieve annual hotel revenue goals as agreed upon and established in the annual budget.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.
• Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development. Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Travel locally to conduct outside calls, promote the hotel and review competition.
• Perform other duties as requested by management.

Your Background And Skills

• Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus.
• Previous sales experience in a comparable hotel size and scope required with operations experience preferred.
• Public relations and community marketing experience required.
• Proficient in use of Excel, Word, Delphi and access database tools.

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel DiscountsCommuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It