Director of Risk Management

BERKLEY TECHNOLOGY SERVICES; Homewood (AL); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Director of Risk Management to lead innovative risk management services in the mining sector. This role emphasizes collaboration and relationship-building with clients and internal teams, ensuring exceptional service delivery. The ideal candidate will have extensive experience in risk management and client services, with a strong focus on leadership and analytical skills. Join a forward-thinking company that values continuous improvement and offers a dynamic work environment, including remote flexibility and significant travel opportunities. If you are passionate about risk management and ready to make a substantial impact, this is the perfect opportunity for you.

Qualifications

• 7+ years in workers compensation insurance, focusing on client services.
• Leadership experience with risk management and account management.

Responsibilities

• Lead risk management staff in delivering exceptional client service.
• Conduct risk assessments and compile reports for underwriting.

Skills

Customer Service

Risk Management

Leadership

Analytical Skills

Interpersonal Communication

Education

Bachelor’s Degree in Risk Management

Master’s Degree in Business Management

Tools

Power BI

Job description

Company Details

Berkley Industrial Comp, formerly American Mining Insurance Group, began operating in 1989 as a specialty carrier offering workers compensation coverage to qualified mining and mining-related accounts. Known for excellence in loss control, claims management, and underwriting, Berkley Industrial Comp has remained focused on our mission as the company has grown and matured.

Since becoming a W.R. Berkley Corporation member company in 2007, Berkley Industrial Comp has quadrupled its operating territory, introduced preferred rating plans, focused on continuous improvement in ease of doing business, made significant new investments in technology, and added additional highly experienced staff to our team. With an AM Best rating of A+ Superior XV, Berkley Industrial Comp’s commitment to the mining sector remains unwavering.

Responsibilities

We’re looking for an enthusiastic individual who thrives on a collaborative, relationship-driven approach to risk management. The Director of Risk Management will lead efforts in providing exceptional Risk Management services to prospective and current Berkley Industrial Comp clients. Manage designated territory in addition to providing guidance and mentoring to other risk management team members. This role will work closely with the VP, CUO to develop cutting-edge service platforms to maintain BIN’s risk management competitive advantage in the existing marketplace.

1. Lead risk management staff in delivering exceptional client service, developing client risk management safety and health plans, and participating in client risk management programs offering recommendations for continuous improvement.
2. Conduct risk assessments for prospective and existing clients and compile and deliver timely, accurate, and unambiguous written risk assessments to Underwriting. The focus of the position and staff assigned will involve completing surveys for Workers Compensation risks within large commercial high hazard, mining, and mining-related industry segments.
3. Build and maintain positive working relationships with current and prospective customers, key agents/brokers, and internal colleagues. Must demonstrate expertise in customer service and marketing, with exceptional interpersonal communication skills.
4. Provide in-house technical expertise to train and counsel Berkley Industrial Comp staff on risk management and emerging issues. Play an instrumental, participative role in the future development and implementation of company-wide loss control guidelines and infrastructure.
5. Develop and assist in the research, development, and utilization of new loss control services. Exhibit an innovative curiosity to consider “outside-the-box” risk management initiatives.
6. Provide staff reviews and accountability of company equipment and expense accounts. Conduct individual staff reviews and assessments. Complete reports as necessary.
7. Extensive travel required (50% overnight travel).
8. Operate independently and productively in a remote physical location or office environment. Must be highly motivated, efficient, flexible, and accountable. Embodies a high degree of maturity and self-management, requiring minimal supervision.

Qualifications

• Minimum of 7 years workers compensation insurance industry experience, with at least 5 years in client services and/or risk management, including prior account management experience.
• Minimum of 5 years prior leadership and management experience.
• Insurance or Safety Designations such as CPCU, AIC, ARM, and CSP are preferred.
• Must have completed OSHA General Industry and OSHA General Construction Courses.
• Experience with MSHA (surface and underground); MSHA Part 48 preferred.
• Knowledge of Industrial Hygiene principles; certified dust sampler and knowledge or use of dosimeters and sound level meters highly preferred.
• Proficient in utilizing Power BI and other analytical tools to support informed decisions within the risk management process.
• Ability to present and deliver KPI initiatives to the executive management team.

Education

• Bachelor’s degree, preferably in Risk Management, Health & Safety, Engineering, or Chemistry.
• Master’s Degree (preferred) from an accredited university with an emphasis in Business Management, Safety and Health Management, or related or Engineering discipline.