Director of Revenue Ops & HubSpot Systems

Mealz

Orlando (FL)

On-site

USD 120,000 - 180,000

Full time

5 days ago

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Job summary

Mealz is seeking a Director of Revenue Operations & Systems to own and optimize HubSpot across the marketplace, align onboarding and customer flows, and drive data-driven decisions. You will partner with Sales, Marketing, Operations, and Product to design scalable processes and reliable dashboards that improve activation, engagement, and revenue.

The role requires hands-on configuration, governance, and cross-functional leadership to translate business needs into actionable workflows and

Qualifications

CRM and revenue operations experience.
Strong HubSpot expertise.
Workflow design and automation skills.
Systems integration experience.
B2B onboarding and sales enablement.
B2C lead and customer service operations.
Reporting and analytics capabilities.
Cross-functional execution and ownership.

Responsibilities

Own the design, configuration, administration, and continuous improvement of HubSpot as the central system supporting B2B restaurant relationships and B2C customer engagement.
Build distinct but connected frameworks for restaurant acquisition and onboarding, consumer inquiries, booking opportunities, customer follow-up, and ongoing relationship management.
Establish consistent lifecycle stages, pipeline definitions, required fields, record associations, ownership rules, and activity standards so information is organized and usable across teams.
Configure workflows, lead routing, task assignments, notifications, follow-up sequences, and exception queues that reduce manual work and prevent missed opportunities.
Maintain data quality through standardized entry requirements, duplicate management, validation, periodic audits, and clear accountability for record maintenance.