Director Revenue Operations & Systems

Earl Enterprises; Orlando (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

RevOps Careers in Orlando, FL seeks a Director of Revenue Operations & Systems to own HubSpot configuration, data flow, and systemic improvements across B2B restaurant relationships and B2C customer engagement. You will establish scalable processes from inquiry to onboarding, booking, and ongoing engagement.

You will lead workflow design and automation, coordinate with Product and Engineering on integrations, and drive cross-functional execution across sales, support, and operations teams,

Qualifications

• CRM and revenue operations experience are required.
• Strong HubSpot expertise is essential.
• Experience with workflow design and automation is required.
• Ability to design and manage systems integration and data flow.
• Experience supporting sales, customer service, and operations teams.
• Proven reporting and analytical skills.
• Ability to drive cross-functional execution and adopt new tools.
• Experience documenting processes and training users.
• Ownership mindset and adaptability in a fast-growing environment.

Responsibilities

• Own design, configuration, and administration of HubSpot as the central system for B2B restaurant relationships and B2C customer engagement.
• Build connected frameworks for restaurant onboarding, consumer inquiries, and booking opportunities.
• Develop and refine workflows, data flows, and reporting to support growth across the Mealz marketplace.

Skills

CRM & RevOps

HubSpot expertise

Workflow design

Automation

Systems integration

Data management

B2B onboarding

B2C customer service ops

Reporting & analytics

Cross-functional execution

Documentation & training

Ownership & adaptability

Job description

Role Overview

The Director of Revenue Operations & Systems will build and manage the processes, systems, and reporting that support growth across the Mealz marketplace. This position will own the business configuration and ongoing administration of HubSpot, establish reliable and actionable data flow between the Mealz application and CRM, and improve how restaurant partners and customers move through the business from initial inquiry through onboarding, booking, and repeat engagement.

What You Will Do

The Director will own the design, configuration, administration, and continuous improvement of HubSpot as the central system supporting B2B restaurant relationships and B2C customer engagement. They will build distinct but connected frameworks for restaurant acquisition and onboarding, consumer inquiries, booking opportunities, customer follow-up, and ongoing relationship management.

Why It Might Be a Fit

The ideal candidate will have experience in revenue operations, sales operations, CRM management, or business systems, with ownership of processes supporting sales, customer service, and operational teams. They will have strong HubSpot expertise, workflow design and automation skills, and experience working with Product and Engineering on application-to-CRM integrations.

Requirements

• CRM and revenue operations experience


• Strong HubSpot expertise


• Workflow design and automation


• Systems integration and data management


• B2B onboarding and sales enablement


• B2C lead and customer service operations


• Reporting and analytical skills


• Cross-functional execution


• Documentation, training, and adoption


• Ownership and adaptability