Director of Revenue Operations

Club Fit; Massachusetts; On-site; USD 150,000 - 210,000; Full time

Job summary

RevOps Careers seeks a Director of Revenue Operations to architect strategy, processes, and systems that drive revenue across all clubs. You will set standards for enrollment, membership changes, billing, and collections, and you will monitor performance at each stage.

Day-to-day leadership sits with local Membership Administrators; you will train and support them, own revenue allocation, and review month-end close, deferred revenue, and receivables.

Qualifications

• 5+ years in revenue accounting or revenue operations.
• 3+ years in leadership or systems administration.
• Experience in hospitality or sports preferred but not required.
• Experience with membership systems such as Club Automation is a plus.
• Experience overseeing collections and disputes.

Responsibilities

• Lead strategy for revenue across clubs and accounts.
• Oversee month-end close, deferred revenue, and reconciliations.
• Train and support club administrators across locations.
• Identify friction points and translate data into insights for leadership.

Skills

Revenue accounting

Leadership

Systems administration

Membership systems

Data accuracy

Automation tools

Tools

Club Automation

Job description

Role Overview

The Director of Revenue Operations is a corporate-level leader responsible for the strategy, processes, and systems that drive revenue across all clubs. The role sets the standards for the full member lifecycle, from enrollment and membership changes through billing and collections, and measures performance at each stage.

What You Will Do

Day-to-day execution sits with the Membership Administrator at each club, whom the Director trains, supports, and holds to shared standards. The Director owns revenue allocation across clubs, departments, and accounts, and reviews the club-level batch, deferred revenue, and receivables work as part of the month-end close.

Why It Might Be a Fit

The Director identifies and resolves friction points, turns revenue and membership data into insights that guide leadership decisions, and keeps clubs aligned on shared processes.

Requirements

• 5+ years of experience in revenue accounting, revenue operations, or finance, including at least 3 years in a leadership or systems administration role.
• Experience in the hospitality or sports industry preferred but not required
• Strong knowledge of revenue accounting, including deferred revenue, receivables, and month-end reconciliation.
• Hands-on experience administering a club or membership management system, preferably Club Automation, preferred but not required.
• Experience overseeing collections and resolving escalated payment disputes.
• Ability to lead, train, and support staff across multiple locations.
• Strong attention to detail and commitment to data accuracy.
• Comfort working with automation and integration tools.

Read by ReLoop.me

A senior revenue governance role setting one set of processes, standards and allocation rules across all clubs, with daily execution delegated to club-level administrators.

Level (indicative): Director. Title vs scope: aligned. Requirement inflation: none. Shape of the role: leans strategy; leans maintain / optimise.

Core capabilities: Revenue accounting and deferred revenue, month-end reconciliation and close review and collections and payment dispute resolution.

Not for you if you want to focus mainly on daily hands-on execution, or you need a clearly bounded scope with defined priorities.

Indicative, AI-generated read, no salary range. Full read and sourcing ReLoop.me