Director of Restaurant Operations — Multi-Unit Turnaround Leader

Buddy's Rendezvous

Farmington Hills (MI)

On-site

USD 140,000 - 210,000

Full time

7 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Buddy's Pizza in the Detroit Metro area is seeking a Director of Operations to oversee 14 restaurants and ~892 team members. You will lead two Area Coaches and the Loss Prevention Manager to restore profitability and guest experience across the footprint.

The role focuses on labor deployment, operating discipline, and standardization, with travel across metro Detroit and on-site leadership as needed.

Qualifications

8+ years in multi-unit restaurant operations leading multiple leaders.
Experience leading Area/District Managers or equivalent roles.
Track record of improving four-wall profitability and managing P&L.
Developing people through other leaders and building bench strength.
Fluency with restaurant data: POS, labor forecasting, dashboards.
Knowledge of wage-hour, food safety, and alcohol service regulations.
Willingness to travel across metro Detroit including nights and weekends.

Responsibilities

Own P&L and four-wall EBITDA across 14 restaurants; drive profitability and guest experience.
Lead the Area Coach team and calibrate GMs to a uniform standard.
Rebuild staffing matrix and improve labor deployment and forecast accuracy.
Establish weekly rhythms, coaching trails, and succession planning.
Ensure brand and operating standards across formats, including carry-out where applicable.