Director of Residential Operations & Growth

Pinnacle Staffing Group; Kansas City (MO); On-site; USD 110,000 - 150,000; Full time

Job summary

Pinnacle Employer Services is seeking a hands-on General Manager to lead day-to-day operations across residential painting, carpentry, and field management. Reporting to the owner, this role blends field experience with strong business acumen to drive growth, quality, and customer satisfaction.

The ideal candidate will build an accountable leadership team, optimize profitability, and oversee sales performance, budgeting, and operational systems while maintaining safety and high service standards.

Qualifications

• HHands-on experience in residential construction, remodeling, painting, carpentry, or related trades.
• Experience leading field teams or multiple departments.
• Strong knowledge of jobsite operations, scheduling, workmanship, safety, and costing.
• Business acumen with budgets, margins, and profitability.
• Proven ability to coach employees and improve performance.
• Experience working with Spanish-speaking crews.
• Excellent communication, organization, and customer service.
• Willingness to work with ladders, trucks, trailers, and active jobsites.
• Spanish language proficiency is a plus.

Responsibilities

• Oversee residential painting and carpentry operations, including field managers and crews.
• Monitor jobsite progress, workmanship, safety, labor efficiency, and customer satisfaction.
• Track job costing, profitability, material use, and production schedules.
• Reduce rework, delays, and operational issues.
• Coach and develop field managers and office staff; lead weekly sales meetings.
• Drive revenue growth toward targets while managing expenses.

Skills

Residential construction

Leadership experience

Jobsite operations

Budgeting & profitability

Coaching & development

Spanish speaking

Communication skills

Safety & quality control

Sales oversight

Job description

Pinnacle Employer Services is seeking a hands-on General Manager to lead day-to-day operations across residential painting, carpentry, and field management. Reporting to the owner, this role blends field experience with strong business acumen to drive growth, quality, and customer satisfaction.

The ideal candidate will build an accountable leadership team, optimize profitability, and oversee sales performance, budgeting, and operational systems while maintaining safety and high service standards.