Director of Resident Engagement

ADP, Inc.; Florida; On-site; USD 70,000 - 110,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Director of Resident Engagement (Fitness and Lifestyles) to lead and evolve comprehensive wellness programs for an HOA community in Summerfield, FL.

The role focuses on health, well-being, and social connection, collaborating with property management to align initiatives with resident needs and goals. Responsibilities include designing programs, coordinating events with vendors, training staff, and using data to drive improvements that boost

Qualifications

• Minimum 5 years in fitness program management, resident engagement, or community wellness.
• Strong leadership experience managing teams and coordinating multi-faceted wellness initiatives.
• Excellent communication and interpersonal skills to engage diverse resident populations.

Responsibilities

• Design, implement, and oversee fitness and wellness programs tailored to residents.
• Coordinate with property management and vendors to facilitate events and classes.
• Monitor program effectiveness using resident feedback and participation metrics.
• Lead and train a team of fitness instructors and engagement staff.
• Develop marketing and communication strategies to promote wellness programs.

Skills

Leadership

Program management

Resident engagement

Communication

Data analysis

Budgeting

Vendor coordination

Event planning

Wellness principles

Team training

Education

Bachelor's degree in Health Promotion/related field

Fitness instruction certification (ACE/NASM/ACSM)

Tools

CRM software

Social media platforms

Scheduling tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Resident Engagement

Onsite Staff - Social Full Time Summerfield, FL, US

2 days ago Requisition ID: 1340

About the Role:

The Director of Resident Engagement (Fitness and Lifestyles) plays a pivotal role in enhancing the quality of life for residents within an HOA community by developing and leading comprehensive fitness and lifestyle programs. This position is responsible for creating an inclusive and engaging environment that promotes health, well-being, and social connection among residents. The director will collaborate with property management teams to align engagement initiatives with community goals and resident needs, ensuring high participation and satisfaction. By leveraging data and resident feedback, the role continuously evolves programming to meet diverse interests and foster a vibrant community culture. Ultimately, the Director of Resident Engagement drives resident retention and community reputation through innovative and impactful wellness experiences.

Minimum Qualifications:

• High School Diploma or equivalent.
• Minimum of 5 years of experience in fitness program management, resident engagement, or community wellness roles.
• Proven leadership experience managing teams and coordinating multi-faceted wellness initiatives.
• Strong knowledge of fitness and wellness principles, including current trends and best practices.
• Excellent communication and interpersonal skills to effectively engage diverse resident populations.

Preferred Qualifications:

• Certification in fitness instruction (e.g., ACE, NASM, ACSM) or wellness coaching.
• Bachelor’s degree in Health Promotion, Kinesiology, Recreation Management, or a related field.
• Experience working within the real estate or property management industry.
• Proficiency with community engagement software and digital communication platforms.
• Background in event planning and marketing related to health and wellness programs.
• Advanced degree or continuing education in public health, wellness, or related disciplines.

Responsibilities:

• Design, implement, and oversee fitness and wellness programs tailored to the resident demographic and community resources.
• Coordinate with property management and external vendors to facilitate events, classes, and wellness initiatives that encourage resident participation.
• Monitor program effectiveness through resident feedback, participation metrics, and wellness outcomes, making data-driven adjustments as needed.
• Lead and train a team of fitness instructors, wellness coaches, and engagement staff to deliver high-quality resident experiences.
• Develop marketing and communication strategies to promote wellness programs and increase resident awareness and involvement.
• Manage budgets related to resident engagement activities, ensuring cost-effective use of resources.
• Build partnerships with local health and wellness organizations to enhance program offerings and community integration.
• Serve as a resident advocate by addressing wellness-related concerns and fostering a supportive community atmosphere.
• Other duties as assigned.

Skills:

The Director of Resident Engagement utilizes strong leadership and organizational skills daily to coordinate and execute diverse wellness programs that meet community needs. Communication skills are essential for effectively promoting initiatives, collaborating with property teams, and engaging residents from varied backgrounds. Analytical skills enable the director to assess program success through data and resident feedback, driving continuous improvement. Knowledge of fitness and wellness principles ensures that programs are safe, effective, and aligned with current health trends. Additionally, proficiency in technology supports efficient management of scheduling, marketing, and resident engagement platforms, enhancing overall program reach and impact.