Director of Real-Time Intelligence & Situational Awareness

Johns Hopkins University; Baltimore (MD); Hybrid; USD 99,800 - 175,000; Full time

Job summary

Johns Hopkins University is seeking a Director, Real Time Information Center (RTIC) to provide strategic leadership, direction, and management for a 24/7 operation serving JHPD, JHU and JHHS. The role drives modernization, policy development, and cross-campus intelligence integration.

Responsibilities include staffing, governance, and budget oversight; coordinating with GSOC, HERO, and emergency management; and delivering real-time situational awareness and analytics to executives.

Qualifications

• Bachelor’s Degree in Safety Administration, Public Safety Leadership, Security Studies, Information Systems, Intelligence Analysis, or another related field.
• Ten (10) years of progressively responsible experience in public safety or law enforcement leadership.
• Experience in roles such as a command level supervisor or director of an intelligence, RTIC, 911 call center or emergency management operations.

Responsibilities

• Develop and implement the vision, mission, and long-term strategy for the RTIC, ensuring alignment with JHPD objectives and university public safety priorities with JHU Public Safety (JHPS) leadership.
• Establish strategic goals, performance expectations, and operational standards for all RTIC functions and personnel.
• Oversee the development and continual refinement of RTIC policies, SOPs, intelligence frameworks, and operational capabilities.
• Guide the integration of RTIC functions with the Global Security Operations Center (GSOC), Hopkins Emergency Response Operations (HERO), communications center, emergency management programs, and campus safety initiatives.

Education

Bachelor’s Degree in Safety Administration, Public Safety Leadership, Security Studies, Information Systems, Intelligence Analysis, or another related field

Job description

Johns Hopkins University is seeking a Director, Real Time Information Center (RTIC) to provide strategic leadership, direction, and management for a 24/7 operation serving JHPD, JHU and JHHS. The role drives modernization, policy development, and cross-campus intelligence integration.

Responsibilities include staffing, governance, and budget oversight; coordinating with GSOC, HERO, and emergency management; and delivering real-time situational awareness and analytics to executives.