Executive IT Services Director

Johns Hopkins University; Baltimore (MD); Hybrid; USD 111,800 - 195,900; Full time

Job summary

Johns Hopkins University is seeking an IT Operating Unit Director responsible for managing IT services for senior leadership. This role oversees service delivery across multiple campuses and ensures compliance with IT standards. Ideal candidates will have a Bachelor's degree, 8 years of IT management experience, and strong customer service skills. The position is hybrid, offering a salary range of $111,800 - $195,900 depending on experience and qualifications.

Qualifications

• Bachelor's Degree required.
• 8+ years of progressive IT management experience, including 3 years in management.
• Demonstrated history of excellent customer service.

Responsibilities

• Oversee service delivery for executive-level IT support.
• Contribute to strategic planning for divisional goals.
• Manage multi-million dollar IT budget.

Skills

Excellent customer service

Client infrastructure technologies

Microsoft Endpoint Manager (Intune)

SCCM

Active Directory

Education

Bachelor's Degree

8 years of IT management experience

Tools

Power BI

Ivanti VPN

Remote Desktop Services

Microsoft Teams

Zoom

Job description

Johns Hopkins University is seeking an IT Operating Unit Director responsible for managing IT services for senior leadership. This role oversees service delivery across multiple campuses and ensures compliance with IT standards. Ideal candidates will have a Bachelor's degree, 8 years of IT management experience, and strong customer service skills. The position is hybrid, offering a salary range of $111,800 - $195,900 depending on experience and qualifications.