Director of Racquets

Greenleaf Hospitality Group; Kalamazoo (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Kalamazoo Country Club seeks a Director of Racquets to lead tennis and pickleball programs, supervise staff, and elevate the member experience across all racquet activities.

You will develop leagues, clinics, and social events; recruit, train, and manage professionals; maintain facilities with safety standards; prepare budgets and reports; and partner with Marketing and Operations to grow participation and revenue.

Qualifications

• Bachelor's degree in Sports Management or related field preferred.
• 4+ years in racquet sports management and leadership.
• Certification from USPTA, PTR, or related associations preferred.
• Strong coaching and teaching skills with players of all levels.

Responsibilities

• Develop, implement, and oversee comprehensive racquets programs.
• Recruit, train, and manage tennis professionals and staff.
• Oversee facility maintenance, safety, and quality standards.
• Plan and execute leagues, tournaments, clinics, and social events.
• Develop department budget and strategies to maximize revenue.
• Collaborate with Marketing to promote events and member engagement.

Skills

Leadership

Coaching

Program development

Staff management

Budget management

Education

Bachelor's degree in Sports Management

Job description

## Director of RacquetsApplylocations: Kalamazoo Country Clubtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-100317**Job Description**# **JOB PURPOSE:**The Director of Racquets is a key leadership position responsible for overseeing all aspects of the racquet sports programs within Kalamazoo Country Club, including tennis & pickleball. This role involves developing and implementing youth & adult programs, managing staff, fostering a positive member experience, and ensuring the overall success of racquets programs.**WHAT YOU’LL BE DOING:** *May include, but not limited to:** Develop, implement, and oversee comprehensive racquets programs, including leagues, tournaments, clinics, lessons and social events.* Create a diverse and engaging schedule of events to accommodate players of various skill levels and interests.* Recruit, train, and manage a team of tennis professionals and support staff.* Build and maintain strong relationships with members, ensuring their needs and* expectations are met.* Oversee the maintenance and upkeep of racquet facilities, ensuring they meet safety and quality standards. Collaborate with the facility management team to address any maintenance or improvement needs.* Develop and manage the racquets department budget, ensuring financial goals are met.* Implement strategies to maximize revenue through program fees, lessons, and events.* Conduct regular staff meetings, performance evaluations, and provide ongoing* professional development opportunities.* Plan and execute racquet sports events, tournaments, and exhibitions.* Collaborate with marketing to promote events and attract members.* Engage with the local community to promote racquet sports and attract new members.* Ensure that all racquet sports activities comply with industry standards, rules, and* regulations.* Implement and enforce safety protocols and procedures.* Prepare regular reports on program participation, financial performance, and member feedback.* Analyze data to identify trends and opportunities for improvement.# **WHAT YOU NEED FOR THIS POSITION:*** Bachelor's degree in Sports Management, Recreation, or a related field preferred but not required.* 4+ years of experience in racquet sports management, coaching, and program development.* Proven experience in a leadership role within the racquet sports industry.* Certification from relevant professional associations (e.g., USPTA, PTR, US Squash) is preferred.* Strong coaching and teaching skills with the ability to work with players of all levels.● Excellent organizational and communication skills. ● Knowledge of industry trends, best practices, and emerging technologies. ● Ability to create and maintain a positive and inclusive environment.