Director of Quality Excellence

Nortek Data Center Cooling, LLC; Oklahoma City (OK); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) Plan with company contributions

Job summary

Nortek Data Center Cooling is seeking a strategic Director of Quality based in Oklahoma City to lead quality across manufacturing, project execution, supplier quality, commissioning, and field service. You will partner with senior leadership to ensure Right First Time execution and customer satisfaction while integrating quality from design through closeout.

The role demands 8–10 years of quality leadership in complex manufacturing or project environments, auditor credentials, and a strong QMS

Qualifications

• Bachelor's degree in Engineering, Quality Management, Manufacturing, Business, or a related technical discipline required.
• Minimum of 8-10 years of progressive quality leadership experience within manufacturing, industrial equipment, HVAC, mission-critical infrastructure, construction, or related industries.
• Auditor training and practical experience conducting audits and managing quality systems.
• Strong knowledge of Quality Management Systems, including ISO 9001:2015 implementation, auditing, and continuous improvement.
• Proven experience implementing Quality Assurance, Quality Control, and process improvement programs.

Responsibilities

• Lead enterprise-wide quality strategy, systems, and continuous improvement initiatives across manufacturing, project delivery, commissioning, supplier quality, and field service operations.
• Partner with the VP of Commercial Quality to establish quality objectives, performance metrics, strategic initiatives, and a culture of Right First Time execution.
• Develop, implement, and maintain Project Quality Plans, Quality Control Strategies, and QMS requirements, ensuring compliance with ISO 9001:2015 and customer specifications.
• Drive project and operational quality performance through audits, process assessments, surveillance activities, KPI reporting, nonconformance management, corrective actions, and root cause investigations.
• Oversee quality throughout the project lifecycle (procurement, manufacturing, shipping, installation, FAT, SAT, handover, closeout).
• Collaborate with Engineering, Manufacturing, Supply Chain, Service, PM, and contractor partners to identify risks, resolve quality issues, and ensure project success.
• Review BIM360 observations, punch lists, warranty claims, field quality concerns, and customer feedback to identify trends and implement improvements.
• Lead Operational Project Reviews, lessons learned, MOP development, and continuous improvement programs to strengthen quality across projects.
• Develop predictive quality measures, analytics, and reporting tools for data-driven decisions and risk mitigation.
• Champion Lean, Six Sigma, Kaizen, and operational excellence initiatives to improve defects and outcomes.
• Build and mentor a high-performing quality organization and represent Quality in customer and leadership forums.

Skills

Quality leadership

ISO 9001:2015

Lean Manufacturing

Six Sigma

Auditing

Root cause analysis

Project management

Stakeholder management

Education

Bachelor's degree in Engineering/Quality Management/Manufacturing/Business

Tools

BIM360

Quality Management System (QMS)

Job description

Nortek Data Center Cooling is seeking a strategic Director of Quality based in Oklahoma City to lead quality across manufacturing, project execution, supplier quality, commissioning, and field service. You will partner with senior leadership to ensure Right First Time execution and customer satisfaction while integrating quality from design through closeout.

The role demands 8–10 years of quality leadership in complex manufacturing or project environments, auditor credentials, and a strong QMS