Director of Property Operations & Resident Experience

Balfour Beatty Communities; Middletown (RI); On-site; USD 118,000 - 121,000; Full time

Job summary

The Operations Director at Balfour Beatty Communities leads the installation's property operations, guiding community and facility management to deliver exceptional living for residents. You will drive strategy, oversee leasing, maintenance, and financial reporting, and partner with installation commands, housing partners, and residents to meet goals.

This role requires a high school diploma or better, 5 years in property/hospitality/military management, 3 years of people leadership, strong

Qualifications

• 5 years in property management, hospitality, military or related industry.
• 3 years of people management.
• Strong leadership, collaboration, accountability.
• Excellent financial acumen and budgeting ability.

Responsibilities

• Achieve occupancy budgets and lead marketing strategy.
• Oversee leasing, prospect management, and maintenance performance.
• Ensure accurate financial reporting and Yardi data integrity.
• Lead talent development and implement WeCare culture.

Skills

Leadership

Financial acumen

Budgeting

Communication

People management

Education

High School Diploma

Associate's or Bachelor's degree preferred

Job description

The Operations Director at Balfour Beatty Communities leads the installation's property operations, guiding community and facility management to deliver exceptional living for residents. You will drive strategy, oversee leasing, maintenance, and financial reporting, and partner with installation commands, housing partners, and residents to meet goals.

This role requires a high school diploma or better, 5 years in property/hospitality/military management, 3 years of people leadership, strong