Director of Product Operations

Candescent; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Candescent is seeking a dynamic Product Operations Director to support the Chief Product Officer in driving operational excellence and strategic planning within a technology-driven environment. This role involves overseeing business operations, managing strategic initiatives, and providing insights for executive decision-making. The ideal candidate will have global experience and strong financial acumen, excelling in cross-functional collaboration and stakeholder management.

Qualifications

• 10+ years in strategy, finance, operations, or product roles.
• Global experience supporting or leading teams across regions.

Responsibilities

• Partner with CPO to define and execute global product strategies.
• Lead business reviews and strategic planning cycles.
• Optimize organizational efficiency and identify process improvements.

Skills

Strategic Planning

Problem Solving

Communication

Leadership

Analytical Skills

Education

MBA

Job description

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Head of Global Talent @ Candescent - Leadership, Strategic Planning, Change Management | Transformative Talent Acquisition Leader | Driving Global…

Job Title: Product Operations Director

Location: Atlanta, GA, Virtual

Reports To: Chief Product Officer

Job Summary

Candescent is seeking a dynamic and strategic Product Operations Director to support the Chief Product Officer (CPO). This role will be instrumental in driving operational excellence, strategic planning, and cross-functional alignment within a high-growth, technology-driven environment. The ideal candidate will have global experience, a strong financial acumen, and deep expertise in technology product organizations.

As a key partner to the CPO, this role will oversee business operations, including coordinating dependencies with other functions (Marketing, Sales, Operations, Pricing, Finance, etc.), managing strategic initiatives, creating and managing communications (e.g., townhalls and key meetings), and providing data-driven insights to support executive decision-making. This role requires a high level of business acumen, operational rigor, and leadership presence to navigate complex challenges and drive impactful outcomes. This is the role for you if:

• You’re a self-starter who can effectively mobilize, influence, and lead large, cross-functional internal and external teams.
• You enjoy engaging with internal and external stakeholders in matrixed organizations to get things done—if there’s a hurdle, you know what levers to pull to work around it.
• You are patient and persistent.
• Relationship building is key, and you consistently exhibit sound business judgment with strategic and conceptual thinking skills.
• You have a passion for understanding how products, tools, and solutions work. While you might not be an engineer, you’re endlessly curious about how solutions function—and why sometimes they don’t.
• Exceptional project management, organizational, problem-solving, and analytical skills are essential.
• You possess strong executive presence and communication skills.
• You’re a data-driven, strategic thinker with financial acumen, capable of deep diving into complex topics and unstructured problems to deliver creative solutions.

Key Responsibilities

Strategic Planning & Business Operations

• Partner with the CPO and executive leadership to define and execute global product and engineering strategies.
• Establish KPIs, operational dashboards, and financial models to track business performance.
• Lead business reviews, strategic planning cycles, and budgeting processes, ensuring alignment with company objectives.

Operational Excellence & Execution

• Optimize organizational efficiency, identifying areas for process improvement and automation.
• Develop and oversee the operational cadence for leadership meetings, quarterly business reviews, and global strategy sessions.
• Lead special projects driving product innovation, revenue growth, and competitive advantage.
• Provide financial oversight and analysis, ensuring investments align with business goals.
• Collaborate with Finance, Strategy, and Operations teams to manage budgets, forecast revenue, and assess ROI on technology initiatives.
• Support pricing, cost modeling, and revenue strategies for product lines.

Cross-Functional Collaboration & Stakeholder Management

• Act as liaison between Product, Engineering, Finance, Sales, and Marketing, ensuring seamless communication and alignment.
• Facilitate executive reporting, synthesize insights, and drive informed decision-making.
• Represent the CPO in internal and external engagements, ensuring clarity and cohesion across the organization.

Culture & Talent Development

• Partner with HR and leadership to drive organizational development, talent planning, and leadership initiatives.
• Foster a culture of collaboration, accountability, and continuous improvement within Product & Engineering teams.

Qualifications & Experience

Must-Have:

• 10+ years in strategy, finance, operations, or product roles within a technology-driven organization.
• Global experience supporting or leading teams across regions.
• Strong financial background with expertise in budgeting, modeling, and analytics.
• Deep understanding of product development, engineering, and go-to-market strategies.
• Proven ability to execute complex projects and drive business impact.
• Exceptional communication, stakeholder management, and problem-solving skills.

Preferred:

• Experience in SaaS, enterprise software, or high-growth tech companies.
• MBA or advanced degree in Finance, Business, Engineering, or related fields.
• Familiarity with Agile, Lean, and modern product development methodologies.

Why Join Candescent?

As Chief of Staff, you will have a unique opportunity to shape Candescent’s global Product & Engineering organization. This role is ideal for a strategic thinker, financial expert, and technology enthusiast eager to make an impact at a global scale.