Director of Product, Digital Guest Experience

Canary Technologies

New York (NY)

Hybrid

USD 275,000 - 350,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO

Holidays + Canary Days

Birthday Holiday

Travel stipend to SF/NY/Dallas

Hotel experience credit

Partner hotel discounts

Learning & development stipend

Referral program bonus

Job summary

Canary Technologies in New York, NY is seeking a Director of Product to own the Digital Guest Journey. You will set the vision, own the roadmap, and ensure our flagship offering exceeds partner expectations while delighting millions of travelers worldwide.

In this senior leadership role, you’ll drive cross‑functional execution across engineering, sales, customer success, and design, translate metrics into business outcomes, and lead strategic conversations with hotel operators and enterprise

Qualifications

10+ years of product management experience.
2–3 years in a senior or director-level PM role at an enterprise SaaS company.
Ability to narrate product decisions in business terms tied to revenue and margins.
Technical depth to discuss product architecture with engineers.

Responsibilities

Own the product strategy and multi-year roadmap for the Digital Guest Journey.
Proactively diagnose high-impact opportunities using customer data, sales, and the competitive landscape.
Maintain relationships with hotel operators and enterprise clients to shorten feedback loops.
Translate product decisions into business narratives connecting metrics to revenue, margin, and churn.
Lead technical conversations with engineering and enterprise clients about architecture and integrations.
Drive execution and alignment across engineering, sales, customer success, and design around shared outcomes.