Director of Product - AI

JOB HR; Los Angeles (CA); Remote; USD 180,000 - 250,000; Full time

Job summary

Join a forward-thinking company as a seasoned product leader to shape the future of innovative AI products. In this pivotal role, you will drive product strategy and collaborate with cross-functional teams to deliver exceptional value. Your expertise in SaaS, data privacy, and AI governance will be crucial as you translate customer insights into actionable product specifications. With a commitment to diversity and inclusion, this dynamic organization offers a supportive environment where you can thrive and make a global impact. If you are passionate about building products that solve real-world problems, this is the perfect opportunity for you.

Benefits

Paid Flexible Time Off

Company Paid Medical

Company Paid Dental

Company Paid Vision

Short and Long Term Disability

Company Paid Life Insurance

401(k) with Company Matching

Flexible Spending Account

Up to 8 Weeks Paid Parental Leave

Work-from-Home Stipend

Qualifications

• 10+ years of product management experience in the SaaS industry.
• Proven track record of building products using LLM/AI technologies.

Responsibilities

• Lead product strategy and roadmap development for AI products.
• Conduct customer research and market analysis for product opportunities.

Skills

Product Management

SaaS Experience

Data Privacy

AI Governance

Technical Acumen

Communication Skills

Data-Driven Mindset

Understanding of Agentic Workflows

Job description

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.

About the Role

We're seeking a seasoned product leader to shape the future of Karbon AI's product vision and strategy. As a key member of our team, you'll play a pivotal role in driving product innovation, collaborating closely with engineering, design, sales, and customer success to deliver exceptional value to our customers. Your work will directly inform product strategy, pricing, and GTM motion.

What You'll Do

• Lead product strategy and roadmap development for Karbon’s AI's suite of products. Work directly with the CPO on the core strategy and vision.
• Conduct deep customer research and market analysis to identify opportunities and unmet needs.
• Translate customer insights into detailed product specifications and use cases.
• Ensure alignment with business goals and customer value.
• Collaborate closely with R&D throughout the product development lifecycle.
• Define and monitor key product metrics to measure success and drive continuous improvement.
• Partner with sales and customer success to enable successful product adoption and customer satisfaction.
• Evangelize and communicate Karbon AI’s product and vision directly with customers, analysts, and the global community of practitioners.

Who You Are

• 10+ years of experience in product management, with a proven track record of success in the SaaS space.
• Experience building products using LLM/AI technologies from concept to go to market.
• Deep understanding of data privacy, data security, and/or AI governance.
• Strong technical acumen, with the ability to translate complex technical concepts into clear product requirements.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate across teams.
• Data-driven mindset, with a focus on using metrics to measure product performance and customer impact.
• Passion for building innovative products that solve real-world problems.
• You understand agentic workflows and/or have done something similar in the past.
• Experience with accounting or professional services industry.

Why work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines.
• Strong benefits package including:
• Paid Flexible Time Off with an encouraged 4 weeks use per year.
• Company paid medical for you and eligible spouse/partner and dependents.
• Company paid dental and vision for you and eligible spouse/partner and dependents.
• Fully company funded short and long term disability.
• Fully company paid life insurance.
• 401(k) with company matching.
• Flexible Spending Account.
• Up to 8 weeks paid parental leave.
• Work-from-home stipend.
• Work with (and learn from) an experienced, high-performing team.
• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback.
• Be part of a fast-growing company that firmly believes in promoting high performers from within.

The estimated base salary range for this role is:

$180,000 - $250,000 USD

Karbon embraces diversity and inclusion, aligning with our values as a business. We encourage candidates to apply even if their experience doesn't perfectly align with the criteria listed. You could still be the right person for the role!

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, please contact us at [e-mail] for a confidential discussion.

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