Director of Product - AI

JOB HR; San Diego (CA); Remote; USD 180,000 - 250,000; Full time

Job summary

Join a forward-thinking company as a seasoned product leader to shape the future of AI-driven solutions. In this dynamic role, you'll collaborate with engineering, design, and sales teams to drive product innovation and deliver exceptional value to customers. Your insights will inform product strategy and help create solutions that meet real-world needs. With a strong commitment to diversity and a collaborative culture, this is an exciting opportunity to make a significant impact in a rapidly growing organization. If you are passionate about building innovative products and thrive in a team-oriented environment, we want to hear from you!

Benefits

Paid Flexible Time Off

Company paid medical

Company paid dental and vision

Short and long term disability

Company paid life insurance

401(k) with company matching

Flexible Spending Account

Paid parental leave

Work-from-home stipend

Collaborative team culture

Qualifications

• 10+ years of product management experience in SaaS.
• Strong technical acumen and data-driven mindset.

Responsibilities

• Lead product strategy and roadmap for Karbon’s AI products.
• Conduct customer research and market analysis for product development.

Skills

Product Management

SaaS Experience

Data Privacy

Data Security

AI Governance

Communication Skills

Analytical Skills

Technical Acumen

Job description

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.

About the Role

We're seeking a seasoned product leader to shape the future of Karbon AI's product vision and strategy. As a key member of our team, you'll play a pivotal role in driving product innovation, collaborating closely with engineering, design, sales, and customer success to deliver exceptional value to our customers. Your work will directly inform product strategy, pricing, and GTM motion.

What You'll Do

1. Lead product strategy and roadmap development for Karbon’s AI's suite of products. Work directly with the CPO on the core strategy and vision.
2. Conduct deep customer research and market analysis to identify opportunities and unmet needs.
3. Translate customer insights into detailed product specifications and use cases.
4. Ensure alignment with business goals and customer value.
5. Collaborate closely with R&D throughout the product development lifecycle.
6. Define and monitor key product metrics to measure success and drive continuous improvement.
7. Partner with sales and customer success to enable successful product adoption and customer satisfaction.
8. Evangelize and communicate Karbon AI’s product and vision directly with customers, analysts, and the global community of practitioners.

Who You Are

1. 10+ years of experience in product management, with a proven track record of success in the SaaS space.
2. Experience building products using LLM/AI technologies from concept to go to market.
3. Deep understanding of data privacy, data security, and/or AI governance.
4. Strong technical acumen, with the ability to translate complex technical concepts into clear product requirements.
5. Exceptional communication and interpersonal skills, with the ability to influence and collaborate across teams.
6. Data-driven mindset, with a focus on using metrics to measure product performance and customer impact.
7. Passion for building innovative products that solve real-world problems.
8. You understand agentic workflows and/or have done something similar in the past.
9. Experience with accounting or professional services industry.

Why work at Karbon?

1. Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines.
2. Strong benefits package including:
3. Paid Flexible Time Off with an encouraged 4 weeks use per year.
4. Company paid medical for you and eligible spouse/partner and dependents.
5. Company paid dental and vision for eligible spouse/partner and dependents.
6. Fully company funded short and long term disability.
7. Fully company paid life insurance.
8. 401(k) with company matching.
9. Flexible Spending Account.
10. Up to 8 weeks paid parental leave.
11. Work-from-home stipend.
12. Work with (and learn from) an experienced, high-performing team.
13. A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback.
14. Be part of a fast-growing company that firmly believes in promoting high performers from within.

As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.

The estimated base salary range for this role is:

$180,000 - $250,000 USD

Karbon embraces diversity and inclusion, aligning with our values as a business. If you've made it this far in the job description but your past experience doesn't perfectly align, we encourage you to still apply. You could still be the right person for the role!

Generally, if you are a good person, we want to talk to you.

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