Director of Process Excellence & Strategic Initiatives

Fairygodboss; Tempe (AZ); On-site; USD 100,000 - 130,000; Full time

Job summary

Fairygodboss is seeking a Process Director in Tempe, Arizona, responsible for guiding process initiatives and ensuring efficient operations. The ideal candidate will leverage their project management and leadership expertise to drive quality outcomes.

Key responsibilities include developing strategic goals, managing stakeholder relationships, and implementing quality initiatives. Candidates should possess a Bachelor's degree and at least 8 years of relevant experience.

Qualifications

• Minimum 8 years experience in Implementation, Service, Loyalty, Partner Channel, or Program Management.
• Strong client relationship building skills.
• Ability to pivot focus and support change management.

Responsibilities

• Develop and communicate strategic goals.
• Manage relationships with key stakeholders.
• Implement initiatives to ensure all work meets quality standards.

Skills

Project management

Leadership

Collaboration

Communication

Problem-solving

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Enterprise Resource Planning (ERP) platforms

Job description

Fairygodboss is seeking a Process Director in Tempe, Arizona, responsible for guiding process initiatives and ensuring efficient operations. The ideal candidate will leverage their project management and leadership expertise to drive quality outcomes.

Key responsibilities include developing strategic goals, managing stakeholder relationships, and implementing quality initiatives. Candidates should possess a Bachelor's degree and at least 8 years of relevant experience.