Director of Portfolio Operations

Peabody Properties, Inc.; Salem (MA); On-site; USD 130,000 - 150,000; Full time

Job summary

Peabody Properties, Inc. in Salem, MA, seeks a Director of Portfolio Operations for the North Shore. The role oversees the physical, financial and administrative operations of a multi-site portfolio and coordinates with the Site Property Manager at the base location.

Responsibilities include rent analysis, budget preparation, regulatory compliance, staff supervision and weekly site visits. A minimum 10 years in property management with LIHTC/Section 8 experience is required.

Qualifications

• High School Diploma or GED with 10 years of property management experience.
• Extensive knowledge of OneSite; proficient with Word, PowerPoint, and Excel.
• LIHTC recertification/Project base Section 8 experience required.
• Strong communication, organizational, writing and computer skills.

Responsibilities

• Prepares rent increases according to federal/state guidelines.
• Inspects office files to assure accuracy and regulatory compliance.
• Prepares annual operating budget; monitors adherence within budget constraints.
• Completes and oversees processing of all resident certification/recertification forms.
• Supervises maintenance and site office staff; prepares performance appraisals.
• Visits all sites weekly to inspect property and review operations.
• M akes cost‑effective recommendations to leadership on operation of buildings.
• Handles bidding, hiring coordination and terminations with HR leadership.
• Oversees EEO reviews and ensures corrective measures when needed.

Skills

Strong communication

Organizational skills

Writing skills

Computer skills

Education

High School Diploma or GED

LIHTC recertification/Project base section 8 experience

Tools

OneSite

Microsoft Word

PowerPoint

Excel

Job description

About the Organization With a growing workforce of more than 600 team members, The Peabody Companies manages more than 14,650 units of residential housing. We offer property management, leasing, marketing, facility maintenance, accounting and finance, compliance, quality assurance, as well as sales and brokerage services. Our portfolio includes conventional and multi-family housing (single high-rise to scattered sites), senior communities, veteran's housing and supportive housing services. We are a management company that truly does it all, and we continue to grow.

OUR VISION: We put the HOME in housing.

OUR MISSION: To deliver exemplary service through:

• FISCAL responsibility to our clients;
• INTEGRITY in all aspects of our business practices;
• STABILITY for 45+ years of meeting our client's business needs;
• HUMILITY in relationships with clients, residents and employees and a commitment to always listen.

Peabody Properties is seeking a an experienced Director of Portfolio Operations for the North Shore. The Director of Portfolio Operations is responsible for the physical, financial and administrative operations of the buildings within his/her portfolio. This individual will oversee a mini portfolio in close geographic areas while handling the day-to-day functions of the Site Property Manager at their assigned base location. Responsibilities include overseeing all facets of property operations with expertise in the areas of resident relations, government housing regulations, budgetary analysis, consistent execution of revenue collection and expense management practices, and staff supervision, training, development and retention.

Functions of the Position:

• Prepares rent increase submission according to federal/state guidelines;
• Inspects office files to assure accuracy and compliance with federal/state regulations;
• Prepares annual operating budget, monitors compliance within budget constraints;
• Completes and oversees processing of all resident certification/recertification forms;
• Supervises maintenance and site office staff including preparation of performance appraisals, corrective discipline, priority setting and conflict resolution;
• Visits all sites on a weekly basis to inspect property and review physical operations;
• Makes cost effective recommendations to the VP of Operations/ VP of Affordable Housing concerning operation of buildings;
• Conducts periodic resident meetings to alleviate management/tenant conflicts and promote feasible management/tenant relationship;
• Prepares and updates resident handbooks;
• Signs all leases, lease amendments and/or lease renewals;
• Reviews all bills and approves for payment invoices up to $7,500;
• Prepares and/or approves all billings/vouchers for subsidy reimbursement;
• Attends and testifies where necessary, court hearings/cases as requested by Company attorney;
• Logs staff payroll hours, approves all overtime, and reports same to Payroll Department;
• Solicits bids for goods and services via three written bids when goods/services exceed $1,000;
• Coordinates hiring, in-house postings, and terminations with VP of Human Resources;
• Oversees all EEO and management reviews conducted by federal/state representatives. Implements corrective measures when specific results are unsatisfactory;
• If applicable, markets commercial space to obtain qualified tenants; negotiates lease transactions, etc.;
• Monitors affirmative marketing outreach efforts of staff to attain or exceed minority goal;
• Periodically reports to project owners on building status, if applicable, via written or phone communication;
• Such other duties as may be assigned by the VP of Operations/VP of Affordable Housing, as deemed necessary to the overall operation of the buildings.

• Such other duties as may be assigned by the VP of Operations/VP of Affordable Housing, as deemed necessary to the overall operation of the buildings.

Education and Experience

• High School Diploma or GED with a minimum of 10years related property management experience
• conducting recertification, providing clerical and administrative support;
• Extensive knowledge of OneSite, proficiency with Microsoft Word, PowerPoint, and Excel;
• LIHTC recertification/Project base section 8 experience required;
• Strong communication, organizational, writing, and computer skills.

Compensation and Benefits:

Peabody Properties offers a competitive pay ($130K-150K commensurate with experience), along with a rich benefits package that includes, but is not limited to, medical, dental, 401(k), STD, life insurance, Employee Assistance Programs (EAP), paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending.

EEO Statement:

Peabody Properties, Inc. is an Equal Opportunity Employer and is committed to workforce diversity. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. If you require a reasonable accommodation because of a disability for any part of the employment process, please e-mail our Talent Acquisition Manager and let us know the nature of your request and your contact information. Smoke-free workplace. Drug-free work environment.

Peabody Properties participates in E-Verify.

Position Requirements

Number of Openings 1

Category Management

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Exempt

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.