Director of Portfolio Management

Lifestyle Communities; Columbus (OH); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Full Suite of Health Benefits

Retirement Plan with Company Match

Competitive PTO Policy

Generous Parental and Family Leave

Strong Company Culture

Career Growth Opportunities

Job summary

Join a forward-thinking company as a Director of Association Operations, where you will lead strategic initiatives and inspire high-performing teams. This role is pivotal in shaping the future of community management by driving operational excellence and ensuring a superior resident experience. You will be at the forefront of industry trends, working in a collaborative environment that values innovation and connection. If you are passionate about leadership and community development, this is the perfect opportunity for you to make a significant impact in a thriving organization.

Qualifications

• Senior leadership experience in community association or property management.
• Proven track record of team development and operational success.

Responsibilities

• Develop and implement growth and operational strategies for the region.
• Mentor and support portfolio managers and operations teams.
• Oversee financial health and ensure long-term fiscal stability.

Skills

Leadership

Team Development

Strategic Planning

Financial Analysis

Operational Excellence

Education

High School Diploma

Bachelor's Degree in Business or Accounting

Tools

Google Workspace

Job description

Job Title: Director, Association Operations

Reports To: Associate Vice President, CHR

Location: Columbus Home Office

The Team You Will Join:

At Collective House Realty, we believe that home is more than just where you live—it’s where you feel connected. We create communities where residents and clients feel supported, valued, and part of something bigger. Every day, we work with purpose: to Build a Connection. No matter your role, you’ll find your why here, along with a place to belong.

Guided by our core values—Performance, Quality, Communication, Teamwork, and Leadership—we empower our team to fuel growth and create a lasting impact on the communities and clients we serve. We’re committed to pushing beyond the ordinary to deliver an experience that’s more than home—it’s community.

Our difference lies in our partnership with Lifestyle Communities, a leader in real estate development, building, and managing with over 25 years of experience and more than 10,000 units under management across diverse markets. As an LC brand, this connection keeps our teams at the forefront of industry trends, innovation, and best practices.

Who You Are:

As Director of Portfolio Management at Collective House, you’ll lead the strategic direction of a regional portfolio or functional division. You’ll set the vision, drive operational excellence, and develop high-performing teams—all while ensuring our communities deliver an unmatched resident experience.

The Difference You Will Make:

1. Set Strategic Direction: Develop and implement growth and operational strategies for your assigned region or function, aligning with company-wide objectives.
2. Lead & Inspire Teams: Mentor and support portfolio managers, operations managers, and on-site teams—cultivating leadership, accountability, and performance.
3. Financial Leadership: Oversee the financial health of your portfolio—review budgets, analyze performance metrics, and ensure long-term fiscal stability.
4. Drive Operational Excellence: Champion process improvements and best practices across teams to elevate efficiency and the resident experience.
5. Board & Resident Relations: Build trust and provide strategic counsel to association boards while ensuring resident satisfaction remains a top priority.
6. Represent Collective House: Serve as a senior leader both internally and externally—strengthening our reputation within the industry and with community stakeholders.

What You’ll Bring:

• Senior leadership experience in community association or property management.
• Proven track record of team development and operational success.
• Strong business acumen with a strategic mindset.

Minimum Qualifications:

• High school diploma or equivalent required
• Bachelor's degree in business or accounting preferred.
• Proficiency in Google Workspace.

Why Join Us?

We know that when you thrive, our communities and clients thrive. That’s why we offer:

• Full Suite of Health Benefits: Medical, dental, and vision coverage to keep you and your family well.
• Retirement Plan with Company Match: Invest in your future with our 401(k) plan and company contributions.
• Competitive PTO Policy: Time off to rest, recharge, and take care of what matters most.
• Generous Parental and Family Leave: Supporting you during life’s most important moments.
• Strong Company Culture: A values-driven team where collaboration, innovation, and connection matter.
• Career Growth Opportunities: We invest in your development with training, mentorship, and a clear path to advance within your career.

Lifestyle Communities, Ltd. and affiliated companies are an Equal Opportunity Employer. For more information, please contact our Human Resources team at [e-mail].