Director of Platform Reliability & AI-Driven Modernization

Intuit, Inc.; Mountain View (CA); On-site; USD 308,000 - 417,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. in Mountain View is seeking a Director of Dev Ops to lead operational excellence, modernization, data infrastructure, database engineering, and developer productivity for QuickBooks engineering leadership.

You will drive 99.99% availability across 500+ assets, balancing revenue priorities with platform resilience and modernization. Lead enterprise-wide change, collaborate with Product, Data, Security, and Finance, and build AI-fluent teams to raise execution standards.

Qualifications

• Proven experience leading large-scale engineering or development organizations.
• Strong technical judgment across distributed systems and data infrastructure.
• Experience with reliability programs, incident management, and capacity planning.
• Ability to drive platform transformation across complex product portfolios.
• Experience applying AI-assisted development and automation to improve workflows.

Responsibilities

• Lead operational excellence across QuickBooks and IES to achieve high availability.
• Modernize platforms to support scalable growth for mid-market and multi-entity customers.
• Oversee data infrastructure, pipelines, and warehouse architecture.
• Manage database engineering, schema design, performance, and governance.
• Transform developer productivity through automation and standardized tooling.
• Drive enterprise-wide change and alignment across teams and functions.

Skills

Operational leadership

AI fluency

CI/CD modernization

Reliability engineering

Data architecture

Cross-functional leadership

Strategic planning

Tools

CI/CD tools

Observability tools

Job description

Intuit, Inc. in Mountain View is seeking a Director of Dev Ops to lead operational excellence, modernization, data infrastructure, database engineering, and developer productivity for QuickBooks engineering leadership.

You will drive 99.99% availability across 500+ assets, balancing revenue priorities with platform resilience and modernization. Lead enterprise-wide change, collaborate with Product, Data, Security, and Finance, and build AI-fluent teams to raise execution standards.