Director of Personal Lines Operations

Huff Insurance; Pasadena (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Performance incentives

Paid time off

401(k) matching

Job summary

Huff Insurance, based in Pasadena, Maryland, is looking for a Personal Lines Department Manager to lead their growing team. The ideal candidate will have a strong background in Personal Lines insurance, with at least 5 years of experience and 2 years in a supervisory position. You will be responsible for overseeing daily operations and ensuring service standards are met while driving retention goals.

The position offers a competitive salary, health and dental insurance, and opportunities for professional development in a family-centered culture.

Qualifications

• Minimum of 5 years in Personal Lines insurance.
• At least 2 years in a leadership or supervisory role.
• Strong knowledge of PL coverage and underwriting.

Responsibilities

• Lead Personal Lines Account Managers and CSRs.
• Manage renewals and escalated client issues.
• Drive retention goals and support cross-selling initiatives.

Skills

Personal Lines insurance experience

Leadership skills

Strong communication skills

Organizational skills

Education

Active P&C license (MD or ability to obtain)

5+ years of experience

Experience with agency management systems

Tools

Applied Epic

Job description

Huff Insurance, based in Pasadena, Maryland, is looking for a Personal Lines Department Manager to lead their growing team. The ideal candidate will have a strong background in Personal Lines insurance, with at least 5 years of experience and 2 years in a supervisory position. You will be responsible for overseeing daily operations and ensuring service standards are met while driving retention goals.

The position offers a competitive salary, health and dental insurance, and opportunities for professional development in a family-centered culture.