Director of Performance Management (Full Time)

Fitometry Health Club; Ridgewood (NJ); On-site; USD 60,000 - 98,000; Full time

Job summary

Fitometry Health Club in New Jersey seeks a dynamic Personal Training Director to lead our program and guide clients toward their fitness goals. The role combines oversight, coaching, and hands-on training to elevate performance and sales.

You will manage and develop PT staff, monitor certifications, ensure scheduling and client notes are maintained, and report monthly statistics to the GM, while upholding exceptional customer service and collaboration across teams.

Qualifications

• Current nationally recognized personal training certification is required.
• At least 3 years’ experience working as a personal trainer.
• Strong leadership and sales-driven mindset.

Responsibilities

• Manage, train & develop personal training staff.
• Maintain records and provide feedback for personal training staff.
• Monitor personal trainer certifications to ensure all are current.
• Educate personal training staff to the highest level to obtain goals and drive sales.
• Perform duties of a Personal Trainer including training clients as needed.
• Ensure PTs are scheduling clients, properly servicing them, recording notes in the system as required.
• Report monthly participation and performance statistics to the GM.
• Collaborate with colleagues in the spirit of outstanding customer service and communication.
• Support the Front desk and floor.
• Assist with maintenance of facility.

Skills

Staff management

Coaching

Customer service

Training & development

Communication

Certifications oversight

Sales knowledge

Scheduling & records

Flexibility

Job description

We are an innovative health club looking for a dynamic Personal Training Director to manage our program and assist clients in reaching their fitness objectives. We are seeking an individual who is looking to take their coaching career to the next level as our Personal Training Manager. Oversight and administration of the Personal Training program

• Manage, train & develop personal training staff.
• Maintain records and provide feedback for personal training staff.
• Monitor personal trainer certifications to ensure all are current.
• Educate personal training staff to the highest level to obtain goals and drive sales.
• Perform duties of a Personal Trainer including training clients as needed
• Ensure PTs are scheduling clients, properly servicing them, recording notes in the system as required.
• report monthly participation and performance statistics to the GM
• Collaborate with colleagues in the spirit of outstanding customer service, collaboration, and communication
• Support the Front desk and floor
• Assist with maintenance of facility
• Current nationally recognized personal training certification: At least 3 years’ experience working as a personal trainer
• Superior customer service skills
• Able to work varied shifts, including days and evenings
• Must be able to stand, walk, sit, reach, and bend for the duration of a shift
• Salary+ Commission + Bonus= $60k-$98k