Personal Training Manager

Crunch Fitness; Louisville (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

Crunch Fitness in Louisville, KY is seeking a Training Manager to lead a team of Personal Trainers and ensure delivery of high‑quality fitness services. You will collaborate with the Training Director, uphold company standards, and model exceptional coaching and customer service.

You will recruit, develop and manage performance, schedule staff within budgets, monitor compliance with Time & Labor guidelines, and drive member engagement through professional program design and motivation.

Qualifications

• Must lead a department of 8–10 personal trainers.
• Ensure trainers meet minimum standards and performance metrics.
• Oversee staff scheduling within budgeted non-session hours and manage time & labor.

Responsibilities

• Hire, develop and manage performance of qualified Personal Trainers.
• Train staff on fitness and supplementation presentations to support membership retention.
• Conduct regular meetings to review performance and coach toward goals.

Skills

Team Leadership

Staff Development

Performance Management

Schedule Management

Employee Relations

Time & Labor

Member Service

Education

High School Diploma or GED

Bachelor's Degree preferred

CPR Certification

Job description

Description

The Training Manager leads a team of Personal Trainers focused on aiding clients and members achieve their fitness goals. The Training Manager is responsible for communicating and upholding company standards and leading their team by example. Working with the club Training Director, the Training Manager builds and develops a strong team of Personal Trainers while continuing to provide training service to their own clientele.

Requirements

Essential Responsibilities

• Maintain a Department of 8 - 10 personal trainers
• Ensure all Personal Trainers are meeting company minimum standards ($3,000 in PT Revenue, 50 Sessions Serviced)
• Ensure proper Smart Start Show percentage of 90% or greater
• Ensure proper Smart Start Enrollment percentage of 30% or greater

Staff Productivity and Management

• Hire develop and manage performance of qualified Personal Trainers
• Train & develop staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention
• Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.
• Manage the Personal Trainer schedule including staying within budgeted non-session hours
• Mediates club employee relations matters for all club fitness employees

Sessions Serviced and Trainer Development

• Execute on the skills and expectations of a high performing personal trainer
• Coach and Develop personal trainers on sessions serviced and program design during personal training sessions.
• Demonstrate proper client folder expectations and documentation of sessions.
• Ensure that all Personal Trainers are delivering high quality programs to their clients
• Develop weekly work schedules for fitness staff.
• Ensure that staff properly records their Time & Labor
• Ensure that staff comply with Time and Labor guidelines and manage overtime in accordance with company guidelines.
• Provide member service and support related to fitness servicing issues.
• Assist members and encourage their involvement in fitness services.
• Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally

Requirements

• High School Diploma or GED required
• Bachelor's Degree preferred
• Current Cardiopulmonary Resuscitation Certification (CPR)
• Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public
• Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds
• Must be able to travel by car and airplane up to 5% of the time