Assistant Personal Training Manager

Crunch Fitness; Hagerstown (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Paid time off

Training & development

Job summary

Crunch Fitness is seeking an Assistant Personal Training Manager in Hagerstown, Maryland, to deliver exceptional fitness experiences while driving personal training revenue. The role involves hands-on coaching, client engagement, and team leadership. Ideal candidates should possess experience in fitness coaching, exceptional communication skills, and a results-driven mindset. Responsibilities include onboarding new clients, generating revenue, mentoring trainers, and ensuring member satisfaction. Join us to thrive in a dynamic, high-energy environment.

Qualifications

• Experience as a personal trainer or in a fitness coaching role.
• Demonstrated ability to drive results through client engagement and sales.
• Leadership mindset with the ability to motivate and guide a team.

Responsibilities

• Conduct new client onboarding sessions and deliver high-energy introductory training.
• Generate personal training revenue through effective consultations.
• Provide ongoing coaching and feedback to trainers on session delivery.

Skills

Client engagement

Sales abilities

Team leadership

Strong communication

Self-motivated

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development

Assistant Personal Training Manager

Position Overview:

The Assistant Personal Training Manager plays a key role in delivering an exceptional fitness experience while driving personal training revenue and supporting team performance. This position blends hands‑on coaching, client engagement, and leadership to ensure both members and trainers succeed.

Key Responsibilities

Client Onboarding & Engagement

• Conduct a set number of weekly new client onboarding sessions (scaled based on club size)
• Deliver high-energy introductory sessions that educate clients, build trust, and guide them toward results-driven programs
• Help new members establish clear fitness goals and commit to a structured training plan

Sales & Revenue Support

• Generate personal training revenue through effective consultations and relationship-building
• Identify client needs and recommend appropriate training solutions (1-on-1, small group, specialty programs)
• Support monthly department sales targets and overall club performance

Team Leadership & Development

• Lead by example through strong personal performance and professionalism
• Provide ongoing coaching and feedback to trainers on session delivery and client engagement
• Assist in onboarding and developing new trainers to meet company standards

Member Experience

• Deliver a high-quality, consistent experience for all members
• Build positive relationships and maintain strong communication with clients
• Address member concerns and elevate issues when needed
• Maintain a clean, organized, and professional training environment

Operations & Performance Tracking

• Support tracking of key metrics including sessions delivered, new clients, and trainer productivity
• Ensure trainers are meeting expectations for availability, session completion, and client follow-up
• Actively engage on the club floor to identify opportunities and support overall business performance

Qualifications

• Experience as a personal trainer or in a fitness coaching role
• Demonstrated ability to drive results through client engagement and sales
• Leadership mindset with the ability to motivate and guide a team
• Strong communication and interpersonal skills
• Self-motivated with the ability to operate in a fast-paced environment

What Success Looks Like

• Consistently meeting or exceeding onboarding session targets
• Strong personal training conversion rates and client retention
• Positive influence on team performance and culture
• High level of member satisfaction and engagement

Ideal Candidate Profile

• High energy, positive, and results-driven
• Comfortable balancing coaching, sales, and leadership responsibilities
• Takes ownership of both personal performance and team success
• Thrives in a performance-based, goal-oriented environment