Director of People Operations

CarePortal; Kansas City (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

A nonprofit organization in Kansas City is seeking a Director of People Operations to lead HR initiatives aligned with their mission of caring for children and families. The ideal candidate will possess strategic HR leadership skills, a strong ethical grounding, and a commitment to fostering a positive workplace culture. This role involves overseeing compliance, talent acquisition, and employee development, ensuring that all practices reflect the organization's values. Join a mission-driven team dedicated to making a difference in the community.

Benefits

Health insurance

Dental insurance

Vision insurance

Employer-paid life insurance

Retirement savings

Generous PTO plan

Qualifications

• 7+ years of HR experience, including 3+ years in a supervisory role.
• HR certification (e.g., SHRM-CP/SCP or PHR/SPHR).

Responsibilities

• Develop and execute human resource strategies that support organizational goals.
• Ensure adherence to federal, state, and local employment laws.
• Guide a team to recruit, onboard, train, and retain high-performing staff.

Skills

Strategic

Empathetic

Ethically Grounded

Innovative Problem-Solver

Effective Communicator

Education

Bachelor’s degree in Human Resources Management

Master’s degree in Human Resources Management

Tools

HRIS systems

Paycom HRIS

Job description

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Director of People Operations – The Global Orphan Project

Reports To: CFO of GO Project

FLSA Status: Full-time - Exempt

Organizational Profile

Are you a seasoned HR leader with a heart for empowering people and a mind for strategic excellence? The Global Orphan Project (GO Project) is seeking an exceptional Director of People Operations to join our passionate team in Kansas City, MO. We’re a Christian nonprofit ministry dedicated to breaking the orphan cycle through community, commerce, and the love of Jesus Christ. In this pivotal role, you’ll shape the human resources strategy for an organization that equips local churches and communities to care for children and families in crisis—while ensuring we lead with integrity, compliance, and purpose.

Candidate Profile / How Colleagues Describe You

• Strategic & Visionary: You possess the foresight to align People initiatives with organizational goals, ensuring that every policy and program reinforces the mission.
• Empathetic & Approachable: Your genuine concern for others fosters trust, making you a go-to resource for guidance and support.
• Ethically Grounded: You uphold the highest standards of integrity, ensuring that all HR practices reflect fairness and respect.
• Innovative Problem-Solver: You tackle challenges head-on, crafting creative solutions that address both immediate concerns and long-term objectives.
• Effective Communicator: Your clarity in communication ensures that policies are understood and embraced across all levels of the organization.
  
  

You are known as a Culture Champion, someone who not only understands the nuances of organizational dynamics but actively shapes and nurtures a positive workplace environment. Your leadership fosters a culture of inclusivity, collaboration, and continuous growth. Your deepest desire is to see every child embraced by a loving family and every community empowered to provide unwavering support. Through your role, you aim to create systems and cultures that reflect the love and compassion central to the mission of The Global Orphan Project.

What You’ll Do

As the Director of People Operations, you’ll be a key member of our senior leadership team, driving HR initiatives that align with our mission to see every child in the care of a healthy, loving family. You’ll oversee all aspects of People Operations, with a special emphasis on compliance, ensuring our policies and practices honor legal standards and reflect our commitment to fairness and care. This is an incredible opportunity to blend your expertise in human resources leadership with a calling to make a lasting impact. Lead transformative People initiatives that not only enhance our organizational effectiveness but also contribute to a greater purpose.

Lead With Strategy & Vision

• Develop and execute human resource strategies that support our organizational goals, including talent acquisition, employee development, performance management, and total compensation—all while keeping compliance at the forefront.
  
  

Champion Compliance

• Ensure adherence to federal, state, and local employment laws, including EEOC, FLSA, and OSHA regulations.
• Monitor and update policies to maintain legal compliance and mitigate risks, serving as the primary contact for employee relations, ensuring workplace issues are addressed fairly and consistently.
• Manage risk by providing guidance on employment practices, contracts, and conflict resolution.
  
  

Build a Thriving Team

• Guide a team of individuals to recruit, onboard, train, and retain a high-performing staff that embodies our mission and values.
• Lead training initiatives that equip our team to excel while ensuring compliance with labor standards.
  
  

Safeguard Our Culture

• Foster a workplace rooted in collaboration, positivity, and mutual accountability.
• Implement employee relations strategies that promote a healthy, inclusive environment and address concerns with fairness and legal precision.
• Lead initiatives to strengthen employee satisfaction, retention, and professional growth.
  
  

Navigate Complexity

• Manage human resource compliance across multiple states as we grow, staying ahead of regulatory changes and advising leadership on their impact.
• Oversee payroll, benefits administration, and HRIS to ensure accuracy and alignment with best practices.
  
  

Steward Resources

• Develop and manage the People Operations budget, balancing cost-effectiveness with competitive compensation and benefits that reflect our commitment to our team.
  
  

Partner With Leadership

• Collaborate with senior leaders to align People initiatives with our broader vision, offering strategic counsel on workforce planning, succession, and compliance-related matters.
• Oversee programs to provide training and resources for performance management and employee development.
• Other duties as assigned.
  
  

Required Knowledge, Skills & Abilities You Bring to the Organization:

Required

Education & Experience

• Bachelor’s degree in Human Resources Management, Business Administration, or related field.
• 7+ years of HR experience, including 3+ years in a supervisory role.
• HR certification (e.g., SHRM-CP/SCP or PHR/SPHR).
• Proficiency in HRIS systems, payroll, and benefits administration.
• In-depth knowledge of employment law across the United States and HR compliance.
  
  

Preferred

• Master’s degree in Human Resources Management.
• Experience with Paycom HRIS.
  
  

Physical Requirements

• This role primarily involves sedentary work, with occasional requirements to lift materials weighing up to 15 pounds, such as office supplies or equipment.
  
  

Why Join Us? At The Global Orphan Project, you’ll be part of a team that’s changing lives—one family, one community at a time. We offer a competitive benefits package for full-time roles (30+ hours/week), including health, dental, vision, employer-paid life insurance, retirement savings, and a generous PTO plan. You’ll work in an environment where your skills fuel a mission that matters, surrounded by people who share your drive to do good.

Ready to Make a Difference? If you’re enthusiastic about advancing our mission through HR leadership and compliance expertise, we’d love to hear from you. Apply today by submitting your resume and a cover letter telling us why you’re the right fit for this role. Let’s work together to ensure every child has a family—and every team member has a purpose. Join a Mission-Driven Team Transforming Lives!

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Individual and Family Services

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