Director of People & Business Operations

Benchmark Senior Living; Hanover (MA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

8 holidays & 3 floating holidays

Paid time off - vacation and health &

Meal discount program

Referral bonus up to $1,500

Wellness programs (physical & mental)

Medical/vision/dental benefits

401k with company match

Life Insurance & long-term disability

Job summary

Benchmark Senior Living is seeking a Director of Business Administration in Massachusetts. You will report to the Executive Director and partner with corporate accounting, HR, and Organizational Development to support community operations.

Responsibilities include HR and accounting liaison, recruitment management, policy interpretation, payroll processing, and monthly billing handling. A 2-year degree is required; a 4-year degree is preferred, with strong Microsoft Office and HRIS knowledge.

Qualifications

• 2-year degree in a business-related field required; 4-year degree preferred.
• Prior HR and accounting experience is required for this role.
• Strong organizational, written and verbal communication skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Knowledge of payroll systems and basic GL/Accounts Payable systems.

Responsibilities

• Serve as the initial point of contact for HR and accounting matters.
• Manage the community recruitment process including ATS updates, candidate screening, offers, and onboarding.
• Interpret and communicate policies to employees.
• Process accounts receivable/payable and monthly billing statements.
• Assist payroll processing and archival/discarding payroll records.
• Analyze variances between payroll and budget; gather monthly accruals.
• Prepare proposals and presentation packets.

Skills

Organizational skills

Written & verbal communication

MS Office

HRIS

Payroll systems

GL & AP knowledge

Education

2-year business degree

4-year business degree preferred

HR experience preferred

Tools

HRIS systems

Job description

Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates can learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Director of Business Administration, you will report to the Executive Director and maintain a close relationship with corporate accounting and Human Resources and the Organizational Development teams.

Schedule: Monday - Friday with rotating manager on duty weekends and holidays

Salary: $70k-$75k

Responsibilities

• Acting as the initial point-of-contact for all HR (Human Resources) and accounting related matters
• Managing the recruitment process in your community, including updates in the ATS, outreach to and screening of candidates, and managing the offer and onboarding process
• Interpreting policies and procedures and communicating them to all employees both proactively and in response to questions
• Processing A/R and A/P timely
• Processing monthly billing statements, answering related question from residents and families in a timely manner
• Processing employee payroll and archiving and discarding payrolls at the end of each cycle
• Analyzing variances in departmental payroll vs. budget
• Gathering monthly accruals from department heads
• Producing proposals and presentation packets

Requirements

• 2-year degree in a Business-related field; 4-year degree from an accredited university in a Business-related field preferred
• Must have excellent organizational skills as well as effective written and verbal communication skills
• Be knowledgeable regarding payroll systems and basic GL and Accounts Payable systems
• 3 years of business office experience with HR and accounting
• Prior Human Resources experience and/or education preferred
• Proficiency in Microsoft Office Suite applications such as Word, Excel, and Outlook

• Knowledge of HRIS system a plus

As a community leader at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Vacation and Health & Wellness Paid Time Off
• Discounted Meal Program
• Associate Referral Bonus Program, up to $1,500
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits; no enrollment waiting period
• 401k Retirement Plan with Company Match
• Company-provided Life Insurance & Long-Term Disability

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.