Director of Patient Care Services

Geiss MED Hospice; Orange (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

Geiss Med Hospice seeks an experienced Director of Patient Care Services (DPCS) to lead the hospice clinical team and ensure exceptional, compassionate patient care. You will oversee all patient care services, guide interdisciplinary teams, and ensure compliance with state and federal hospice regulations.

You will drive quality outcomes, manage staffing and onboarding, participate in QAPI activities, and foster a culture of compassion and continuous improvement across the organization.

Qualifications

• Current, unrestricted RN license.
• Bachelor's degree in Nursing and at least 2 years of supervisory or management experience in hospice or home health in the past five years.

Responsibilities

• Provide leadership, supervision, and support for all hospice clinical staff and interdisciplinary team members.
• Ensure high-quality, patient-centered care aligned with each patient’s plan of care.
• Maintain compliance with Medicare Hospice CoPs, state regulations, and agency policies.

Skills

RN license

Leadership

Communication

Education

Bachelor's degree in Nursing

Tools

Hospice EMR

Job description

At Geiss Med Hospice, we believe in cherishing every moment of life. We understand that facing a life-limiting illness or injury can be overwhelming, which is why we are here to provide a comforting hand and a listening ear. Our team of dedicated medical professionals and compassionate caregivers is committed to easing pain, managing symptoms, and providing emotional and spiritual support in a manner that respects your personal choices and preferences.

We are not just focused on the patient but also on their loved ones, offering support and guidance through these challenging times. Our goal is to ensure that you and your family can focus on spending quality time together, while we take care of the rest.

Why Join Geiss Med Hospice?

• Compassionate Care: Join a team that prioritizes empathy and personalized care, ensuring that every patient and family feels supported.
• Professional Growth: We offer continuous learning and development opportunities to help you advance your career in a meaningful way.
• Collaborative Environment: Work alongside a dedicated team of professionals who share your passion for making a difference.
• Holistic Support: Engage in a holistic approach to hospice care that addresses physical, emotional, and spiritual needs.
• Community Impact: Be a part of an organization that makes a tangible difference in the lives of patients and families.

At Geiss Med Hospice, we are more than just healthcare providers; we are a source of comfort and hope. If you are passionate about making a positive impact and are dedicated to compassionate care, we invite you to join our team and help us make a difference, one moment at a time.

Make a Meaningful Impact in Hospice Care

We are seeking an experienced Director of Patient Care Services (DPCS) to lead our hospice clinical team and ensure exceptional, compassionate patient care. This is an outstanding opportunity for a proven hospice nurse leader who is passionate about clinical excellence, staff development, regulatory compliance, and delivering high-quality end-of-life care.

As the clinical leader of the organization, you will oversee all patient care services, provide leadership to interdisciplinary clinical teams, ensure compliance with state and federal hospice regulations, and help drive quality outcomes for our patients and families.

What You'll Do

As The Director Of Patient Care Services, You Will

• Provide leadership, supervision, and support for all hospice clinical staff, including RNs, LVNs/LPNs, and interdisciplinary team members.
• Ensure high-quality, patient-centered care is delivered in accordance with each patient's individualized plan of care.
• Maintain compliance with Medicare Hospice Conditions of Participation (CoPs), state hospice regulations, and agency policies.
• Oversee clinical staffing, scheduling, and nurse caseloads to ensure safe patient care and regulatory compliance.
• Develop and manage the agency's patient acuity system to ensure appropriate staffing and balanced clinical workloads.
• Lead and facilitate the Interdisciplinary Group (IDG) process while collaborating closely with the Medical Director regarding patient care, symptom management, and clinical decision-making.
• Monitor clinical documentation, chart accuracy, and medical record compliance.
• Lead clinical onboarding, orientation, competency assessments, continuing education, and staff development initiatives.
• Participate in Quality Assurance and Performance Improvement (QAPI) activities, clinical audits, and adverse event reviews.
• Ensure survey readiness and serve as a clinical leader during state and federal regulatory surveys.
• Designate and mentor a qualified DPCS designee to provide leadership coverage as needed.
• Foster a culture of compassion, accountability, teamwork, and continuous improvement.

What We're Looking For

Required Qualifications

• Current, unrestricted Registered Nurse (RN) license.
• Bachelor's degree in Nursing or a related healthcare field and at least 2 years of supervisory or management experience in hospice or home health within the past five years.

OR

• Minimum of 4 years of supervisory or management experience in hospice or home health within the past five years.
• Strong working knowledge of hospice regulations, Medicare Conditions of Participation, and state licensing requirements.
• Experience leading interdisciplinary clinical teams.
• Excellent leadership, communication, coaching, and organizational skills.
• Ability to effectively manage multiple priorities in a fast-paced clinical environment.
• No disciplinary action against a professional license within the past seven years.
• Successfully pass OIG exclusion screening and required health screenings/immunizations.

Preferred Qualifications

• Previous experience serving as a Director of Patient Care Services or Hospice Clinical Director.
• CHPN certification or other hospice certification.
• Experience with QAPI initiatives, survey preparation, and regulatory compliance.
• Strong knowledge of hospice EMR systems and clinical operations.

Why Join Us?

• Opportunity to lead an exceptional hospice clinical team
• Mission-driven organization focused on compassionate, patient-centered care
• Collaborative leadership environment
• Opportunity to make a meaningful impact on patients, families, and caregivers
• Competitive compensation and comprehensive benefitsProfessional growth and leadership development opportunities

Pay Range for Posted Region: $110,000 USD - $150,000 USD