Director of Partner Growth & Key Accounts (Hybrid)

The Points Guy, LLC; New York (NY); Hybrid; USD 163,000 - 220,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Flexible Spending Accounts

401(k) with match

Employee Assistance Program

Parental Leave

Flexible PTO

Job summary

Red Ventures is seeking a Director of Account Management in New York for a hybrid schedule. You will lead strategy, performance, and execution of partner relationships across issuers, loyalty programs, and travel brands, while managing a top-tier team.

You will drive growth, coordinate cross-functionally, and deliver executive-ready materials to enhance revenue and retention across the portfolio.

Qualifications

• 6–8+ years of experience in Account Management, Partnerships, or Customer Success with 2+ years in leadership.
• Proven success managing enterprise-level partner relationships in travel, loyalty, fintech, or media.
• Deep commercial and analytical acumen for data-informed decisions.
• Proficiency with DataBricks, Excel, Claude, and AI-native tools.

Responsibilities

• Own partner relationship strategy and performance end-to-end from onboarding through renewals and growth.
• Grow top-tier partner relationships with proactive reviews and value-driven recommendations.
• Coordinate cross-functionally with editorial, marketing, and product teams on activations.
• Build forecasting, reporting, and optimization frameworks to improve yield and incremental revenue.
• Collaborate with affiliate networks and issuer partners to ensure tracking and alignment with content and monetization.
• Develop partnership materials—pitch decks, proposals, performance summaries for partners.
• Identify new partnership models and activations aligned with content, audience, and monetization.
• Represent TPG at industry events and partner discussions to elevate brand presence.
• Develop playbooks for renewals, performance reviews, and partner engagement.
• Use data insights to forecast retention risks and drive portfolio performance.
• Mentor Account Management team for long-term growth and accountability.

Skills

Account Management

Partnerships

Customer Success

Team Leadership

Data-driven Strategy

Executive Communication

Tools

DataBricks

Excel

Claude

AI-native tools

Job description

Red Ventures is seeking a Director of Account Management in New York for a hybrid schedule. You will lead strategy, performance, and execution of partner relationships across issuers, loyalty programs, and travel brands, while managing a top-tier team.

You will drive growth, coordinate cross-functionally, and deliver executive-ready materials to enhance revenue and retention across the portfolio.