Director of Partner Enablement

Equinix; Texas; On-site; USD 130,000 - 190,000; Full time

Job summary

Equinix seeks a senior Enablement Leader to report to the VP GTM Readiness. You will lead a team designing, building and delivering enablement programs for partners across key processes, tools, products and sales plays to boost field effectiveness.

You will develop proficiency frameworks for partner roles, create end-to-end training and certification programs, and collaborate with Enablement partners to prioritize work and measure impact.

Qualifications

• 5+ years in channel/partner enablement or related function.
• Proven track record leading large cross-functional enablement programs.
• Experience with learning content development and stakeholder alignment.

Responsibilities

• Lead a team responsible for designing, building and executing enablement programs across high-priority processes, tools, products and sales plays to support customer/partner engagements and increase field effectiveness.
• Develop proficiency frameworks and associated learning and enablement required to develop skills and acumen of key partner roles.
• Own end-to-end enablement, training and certification programs for external partner roles, including assets and learning interventions.
• Collaborate with Enablement Business Partners to identify priorities and ensure the wider CRO org is enabled.
• Establish proficiency frameworks for partner sales personas to invest in continual development of skills and knowledge.
• Create a strategy for assessing enablement program effectiveness using metrics and feedback to refine programs.
• Provide leadership with insights into program adoption and impact.

Skills

Team leadership

Enablement program design

Learning & development

Stakeholder management

Project management

Change management

Metrics & analytics

Communication skills

Cross-functional collaboration

Job description

• Reporting to the VP GTM Readiness, this role is responsible forleadinga team responsible for designing, building and executing innovative enablement programs that provide Equinix partners with enablement across high-priority processes, tools, products and sales plays to support customer/partner engagements and increase field effectiveness
• Thisleaderwill also be responsible for developing proficiency frameworks and associated learning and enablement required to develop the skills, knowledge and acumen of key partner organization internal roles
• Lead a high performing team responsible for developing high-quality end-to-end enablement, training and certification programs to be consumed by external partner roles which encapsulate assets, communications, and learning interventions to achieve desired business outcomes
• Own theend-to-end development of enablement programs to support all high priority operational excellence initiativesemanating from the Partner Experience program office as well as high-priority sales plays emanating from Product marketing
• Collaborate with Enablement Business Partners to identify field enablement partner and channel priorities and ensure that the wider CRO org is enabled
• Establish and develop proficiency frameworks for key partner and partner sales personas to invest in the continual development of skills, knowledge and acumen for those key roles
• In partnership with the Enablement services leader, establish and lead a process for enablement intake that involves the Global Partner Experience team in order to best prioritize enablement resources and align to key business stakeholders
• Create a strategy and cadence for assessingenablement program effectiveness based on metrics, user feedback, and Partner Experience insights and leverage these findings to continually refine and evolve enablement programs to drive maximum engagement
• Programmatically provide GTM leaders & BU stakeholders with insight into program adoption and impact
• Ensure accountability across the team for the landing of key enablement programs in the field focused on the achievement of agreed business outcomes
• Identifies which form of enablement best fits the desired objectives of a program including comms, enablement assets (one pagers, short form video, decks, playbooks etc) and learning interventions (live sessions, eLearning, in-person etc) and combines to create a full end-to-end enablement approach
• Leverage metrics to identify trends, information gaps, adoption and areas for improvement
• Manage the teams’ performanceby motivating, engaging, and providing coaching
• Challenge existing enablement processesbased on best practice and trends to achieve best-in-class approach
• Model the Equinix cultures and values, including transformational leadership behaviors

Ability to multi-task and remain hyper-organization to shift quickly between various topics, projects and audiences throughout the daySolid experience in transformational projectmanagementcapabilitiesProven track record of effective collaboration and ability to influence at all levels of an organizationProactive, self- directed and results-orientedAbility to make the complex simple and frame information through the eyes of the userExpertise implementing innovative Enablement programs and tools to deliver content aligned to target audiences and changing way learners consume informationAbility to influence and collaborate with multiple stakeholders across the business and ensure program strategies are aligned to business needsExperience working in a fast paced, dynamic, entrepreneurial environment5+ years’ experience in a channel / partner development organizationStrong project and change management skillsExtensive experience/10+ years in enablementExcellent written and verbal communication skills with ability to quickly synthesize, interpret and simplify complex informationAdept at building and expanding business acumen, and coaching team accordingly, to drive audience relevant enablement that is impactful