Director of Outreach and Program Development- Local Remote

Volunteers of America; Indianapolis (IN); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision insurance

403(b) retirement plan with company?

Job summary

Volunteers of America Ohio & Indiana in Indianapolis is seeking a Director of Outreach and Program Development to expand behavioral health access and build a strong referral network.

This full-time role focuses on census management, department growth, marketing and outreach, and leading the Access Team, with a primarily remote work setup.

Responsibilities

• Lead outreach for VOAOHIN Behavioral Health and grow department presence.
• Manage census data and referral pipeline development.
• Oversee Access Team, Medicaid compliance, and payer system management.
• Develop marketing and business plans to meet revenue goals.
• Build relationships with stakeholders to improve access to services.

Skills

Outreach strategy

Program development

Stakeholder engagement

Budget analysis

Team supervision

Job description

Director of Outreach and Program Development- Local Remote

#4734

Indianapolis, Indiana, United States

Responsibilities

Volunteers of America Ohio & Indiana is growing and we're looking for motivated, hands-on professionals to grow with us. If you take pride in your work, enjoy solving problems, and want to make a meaningful impact in your community, this could be the opportunity for you.

At VOAOHIN, our mission is simple but powerful: helping individuals and families rebuild their lives and reach their full potential. With more than 1,000 compassionate team members across Ohio and Indiana, our work transforms lives every day and you can be part of it.

Director of Outreach & Program Development serves as point of contact through networking, presentations, and strategic outreach for VOAOHIN Behavioral Health and facilitates department development and community presence. Primary functions include short and long term census management and cultivation of a pipeline referral network. Secondary functions include Overseeing the Access Team, Medicaid Compliance (administrative), Payer Source System Management and External Provider Relations. The position is responsible for developing marketing and business plans for the achievement of revenue goals for behavioral health. Supervise database of client relationship management and utilize the result to manage customer satisfaction and demand. Analyze current and past expense budgets, service deficiencies, referral pipeline and revenues. This enables him/her to provide recommendations for the BH growth, creating and implementing public relations, marketing and/or communications strategies; developing fund raising plans; department budgeting; building and fostering relationships with constituents; enhancing the organization's public image and brand; and ensuring easy and seamless access to behavioral health services for potential clients and referral sources.

We believe in taking care of our team so they can take care of others. That's why we offer:

• Generous paid time off
• Medical, dental, and vision insurance
• 403(b) retirement plan with company match

At VOAOHIN, your work goes beyond maintenance; you'll help create safe, stable spaces where individuals can heal, grow, and thrive. Our work touches the mind, body, and spirit of those we serve, and every team member plays a part in that impact.

Primarily Remote

Position Type

Full-time

Salary Range

$70,000.00- $90,000.00

EEO is the Law