Director of Ops Strategy & Performance - Hybrid (Insurance)

Trebecon LLC; Atlanta (GA); Hybrid; USD 180,000 - 230,000; Full time

Job summary

Trebecon LLC in Atlanta, GA seeks a Director of Operations Strategy & Performance to lead transformation and performance initiatives in the insurance/financial services sector. You will translate business goals into actionable plans, drive data-driven decisions, and partner with senior leadership to deliver measurable outcomes.

The role demands strategic leadership, enterprise-wide program oversight, and a proven track record with KPIs, process optimization, and change management in complex

Qualifications

• 15–20 years of experience in operations strategy, business operations, performance management, or operational transformation.
• Mandatory: Prior experience in the insurance or financial services industry.
• Proven experience leading enterprise-level operational strategy and performance improvement initiatives.
• Strong understanding of operational KPIs, performance dashboards, metrics, and reporting frameworks.
• Experience with large-scale projects and change management.

Responsibilities

• Develop and execute operational strategies aligned with goals.
• Lead performance management to improve productivity, service quality, efficiency, and cost.
• Define and monitor KPIs, operational metrics, and SLAs.
• Analyze data to identify improvement opportunities and implement actions.
• Drive business process optimization and continuous improvement.
• Lead transformation programs including process redesign and automation.
• Partner with senior executives to establish performance targets.
• Identify risks and gaps, and mitigate them.
• Prepare executive reports and dashboards communicating results.
• Manage budgets, resources, and productivity initiatives.
• Build and mentor high-performing teams.
• Ensure compliance with regulations and governance.

Skills

Leadership

Stakeholder management

Strategic decision-making

Data-driven

Analytical

Communication

Education

Bachelor's degree in Business or related field

MBA preferred

Tools

Power BI

Tableau

Job description

Trebecon LLC in Atlanta, GA seeks a Director of Operations Strategy & Performance to lead transformation and performance initiatives in the insurance/financial services sector. You will translate business goals into actionable plans, drive data-driven decisions, and partner with senior leadership to deliver measurable outcomes.

The role demands strategic leadership, enterprise-wide program oversight, and a proven track record with KPIs, process optimization, and change management in complex