Director of Operations & Team Development

Chick-fil-A; Fayetteville (NC); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Flexible hours

Competitive pay

Positive atmosphere

Résumé du poste

Chick-fil-A at COR Services is seeking a Director-level leader in Fayetteville to oversee a defined area of the business and drive operational excellence while fostering a positive work culture.

You will coach Team Members and Team Leaders, align with brand standards, and work with Interim Managers to maintain staffing levels and meet monthly/quarterly goals. This role emphasizes strong leadership and customer-service focus.

Qualifications

• Experience leading teams in a customer service or production environment.
• Proven ability to coach, communicate, and build teams.
• Capable of managing multiple tasks in a fast-paced setting.
• Commitment to operational excellence and safety procedures.

Responsabilités

• Oversee and be responsible for a defined area of the business.
• Exercise knowledge of operational policies and procedures.
• Demonstrate knowledge of the brand, products, and promotions.
• Work with Interim Managers to ensure appropriate daily and restaurant staffing levels.
• Lead and develop Team Members and Team Leaders.
• Drive monthly and quarterly objectives to achieve strategic results.
• Maintain positive relationships and provide direction and feedback.
• Uphold sanitation and safety procedures.
• Maintain consistent attendance and punctuality.

Connaissances

Leadership

Communication

Team building

Coaching

Project management

Multitasking

Reliability

Description du poste

Chick-fil-A at COR Services is seeking a Director-level leader in Fayetteville to oversee a defined area of the business and drive operational excellence while fostering a positive work culture.

You will coach Team Members and Team Leaders, align with brand standards, and work with Interim Managers to maintain staffing levels and meet monthly/quarterly goals. This role emphasizes strong leadership and customer-service focus.