Director of Operations — Regional Tourism Leader

TourismIQ; Georgetown (DE); Híbrido; USD 90.000 - 100.000; Jornada completa

Descripción de la vacante

Southern Delaware Tourism seeks a Director of Operations to lead internal operations, marketing coordination and partner services across Sussex County. The role reports to the Executive Director and requires turning strategic plans into disciplined execution with clear ownership and timelines.

The ideal candidate brings at least 8+ years in operations leadership, strong marketing and communications experience, and proven ability to manage budgets, cross-functional teams, and stakeholder

Formación

• Bachelor's degree or equivalent combination of education/experience.
• 8+ years in operations/organizational leadership, with 3+ years in people leadership.
• Proven success implementing strategic plans and accountability systems.
• Strong understanding of integrated marketing, audience research, campaign measurement, digital content and vendor coordination.
• Knowledge of communications, public relations and media relations.
• Experience collaborating with executives, Boards and external partners.
• Ability to interpret financial information and develop costed work plans within controls.
• Excellent judgment, communication, organization and relationship management.

Responsabilidades

• Translate strategic plan into annual/quarterly work plans with owners, milestones and timelines.
• Lead day-to-day operations, resolve cross-functional obstacles and ensure accountability.
• Maintain visibility of projects, contracts, renewals and partner commitments.
• Directly supervise Marketing Manager and Digital Content Manager and coordinate with Communications.
• Set marketing/outreach priorities and guide campaign development and brand standards.
• Coordinate advancement/outreach and chamber partnerships with stakeholders.
• Oversee communications coverage, media inquiries and agency relationships.
• Prepare costed work plans and reporting for the Executive Director; monitor performance metrics.

Conocimientos

Strategic planning

Cross-functional leadership

Marketing coordination

Communication

Executive collaboration

Financial acumen

Relationship management

Project coordination

Educación

Bachelor's degree in business, communications, marketing, hospitality, tourism, public/nonprofit administration or related field

Descripción del empleo

Southern Delaware Tourism seeks a Director of Operations to lead internal operations, marketing coordination and partner services across Sussex County. The role reports to the Executive Director and requires turning strategic plans into disciplined execution with clear ownership and timelines.

The ideal candidate brings at least 8+ years in operations leadership, strong marketing and communications experience, and proven ability to manage budgets, cross-functional teams, and stakeholder