Director of Operations - Home Health Agency

Five Star Home Health Care; Fairfax (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

A home health care provider in Fairfax, Virginia, is seeking a Director of Operations. This role involves managing all operational workflows related to home health, including intake, scheduling, and service coordination. The ideal candidate will have significant experience with Homecare Homebase EMR, strong leadership capabilities, and a proven track record in AI project management. Join us to enhance operational efficiency and support clinical initiatives in a growing environment.

Qualifications

• Significant experience in home health operations.
• Strong leadership and team management skills.
• Proficient in managing process flows and operational workflows.

Responsibilities

• Manage intake, scheduling, and after-hours support workflows.
• Oversee service coordination and utilization analysis.
• Collaborate with clinical management and sales to ensure operational alignment.
• Lead AI projects to improve efficiency and capacity.

Skills

Experience with Homecare Homebase EMR

Leadership

Process management

AI project management

Job description

The Director of Operations is responsible for all home health operational workflows related to intake, scheduling, after hours support, service coordination, utilization analysis and AI projects. Work in close partnership with clinical management and the Director of Sales, ensuring seamless alignment between operational capacity, clinical readiness and growth initiatives.

Must have significant experience with Homecare Homebase EMR.

Lead the following enterprise-wide teams:

• Intake and referral management
• Scheduling
• After hours support
• Payor authorizations and payor relationships
• Direct ownership of process flows
• Manage several AI projects to improve efficiency and scalability