Director of Operations — High-Impact Field Leader

Floor Interior Services Corp; Dothan (AL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Vision insurance

Company car

Dental insurance

Health insurance

401(k) with up to 6% company match

Paid time off that increases with Ten-

Job summary

Floor Interior Services Corp is seeking a Director of Operations to lead a large installation team, oversee field operations, and drive efficient execution across projects. You will set expectations, monitor performance, and ensure high standards while coordinating between planning and on-site delivery.

The role requires 5+ years in operations/management in fast-paced environments, a bachelor’s degree or equivalent, and a proven track record of making decisive, impactful decisions.

Qualifications

• 5+ years of operations or management experience (construction or installation environments strongly preferred).
• Bachelor’s degree or equivalent experience.
• Valid driver’s license and reliable transportation.
• Availability for rotating Saturday mornings.
• Forklift certification is a plus—we’ll provide training if needed.

Responsibilities

• Lead all General Managers and operational team members in the field.
• Monitor workroom readiness, staffing, schedule integrity, customer communication, and installer support.
• Drive accountability through scorecards, inspections, reports, and direct field follow-through.
• Identify operational breakdowns early and create corrective action plans.
• Serve as the direct operational voice to the President on field conditions, risks, and performance needs.
• Take full ownership of operations and team performance.
• Lead, manage, and hold accountable a high-volume installation team.
• Identify inefficiencies and implement immediate and long-term solutions.
• Develop and execute action plans across multiple departments.
• Resolve complex customer and operational challenges with confidence.
• Establish structure, improve workflows, and drive consistency.
• Monitor performance metrics and align operations with revenue goals.
• Foster a culture of accountability, urgency, and teamwork.

Skills

Operations leadership

Decision making

Team leadership

Performance metrics

Forecasting

Education

Bachelor’s degree or equivalent

Tools

Forklift certification

Driver’s license

Job description

Floor Interior Services Corp is seeking a Director of Operations to lead a large installation team, oversee field operations, and drive efficient execution across projects. You will set expectations, monitor performance, and ensure high standards while coordinating between planning and on-site delivery.

The role requires 5+ years in operations/management in fast-paced environments, a bachelor’s degree or equivalent, and a proven track record of making decisive, impactful decisions.