Director of Operations — Growth & Impact

ICBD; Wayne (PA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

21 paid days off

FSA/HSA options

Medical, dental, vision, LTD, life ins

401(k) with employer match

Job summary

ABA Centers of America in Wayne, PA, seeks a Director of Operations to oversee daily clinic operations, drive growth, and ensure high-quality ABA care across centers. You will lead the clinical and administrative teams, optimize processes, and ensure compliance across departments.

Ideal candidates have 5+ years in behavioral health operations, strong leadership, and finance acumen, with a bachelor’s degree or higher.

Qualifications

• Bachelor's Degree or higher strongly preferred.
• 5+ years of experience in the Behavioral Health Industry preferred.
• Knowledge of Accounting and Finance.
• Knowledge of EMR/EHR and proper documentation.
• Strong planning skills.
• Leadership Experience.

Responsibilities

• Provide day-to-day leadership and management that mirrors the company's mission and values.
• Collaborate with leadership on growth strategies and processes.
• Motivate and lead a high-performance clinical team.
• Act as lead client-care officer through direct contact with every client and stakeholder.
• Ensure proper training for team members.
• Verify adherence to the timely documentation process.
• Ensure compliance with accrediting and licensing bodies.
• Oversee company finances including approval of department expenses and budgets.
• Maintain safety of employees and clients.
• Communicate with referral sources and families.
• Collaborate on compliance and quality assurance projects.
• Maintain weekly, monthly, and quarterly reports.
• Facilitate crisis intervention with the clinical team.
• Ensure adherence to medication policy and procedure.
• Reduce missed client services.

Skills

Leadership Experience

Planning skills

Accounting & Finance knowledge

EMR/EHR & documentation

5+ years Behavioral Health experience

Education

Bachelor's Degree or higher

Tools

EMR/EHR systems

Job description

ABA Centers of America in Wayne, PA, seeks a Director of Operations to oversee daily clinic operations, drive growth, and ensure high-quality ABA care across centers. You will lead the clinical and administrative teams, optimize processes, and ensure compliance across departments.

Ideal candidates have 5+ years in behavioral health operations, strong leadership, and finance acumen, with a bachelor’s degree or higher.