Director of Operations - Full Service

leapbrands; Cincinnati (OH); On-site; USD 120,000 - 190,000; Full time

Job summary

LeapBrands, a multi-unit restaurant organization, is seeking an experienced Director of Operations to oversee a portfolio of high‑volume locations. This leader will drive operational execution, financial performance, talent development, and guest experience across a multi‑unit territory, with responsibility for 8–10 full‑service restaurants and oversight of multiple General Managers.

Ideal candidates bring a proven track record of sustained tenure, strong P&L acumen, and the ability to

Qualifications

• Minimum 5+ years of multi-unit leadership experience within casual dining and/or fine dining restaurant operations.
• Current oversight of at least 7 restaurant locations required.
• Must currently be in a multi-unit leadership role.
• Experience overseeing high-volume restaurant operations required.
• Strong financial acumen with experience managing labor, food cost, and P&L performance.
• Demonstrated tenure and career stability required.
• Candidates must reside within reasonable driving distance of the assigned territory.

Responsibilities

• Oversee operations for 8-10 full-service restaurant locations
• Drive sales growth, profitability, labor management, and overall operational performance
• Coach and develop General Managers and operational leadership teams
• Ensure execution of operational standards, guest experience initiatives, and day-to-day excellence
• Analyze P&L performance and identify opportunities to improve margins and efficiencies
• Partner cross-functionally with leadership teams to support staffing, training, and operational initiatives
• Build a strong culture focused on accountability, development, retention, and guest satisfaction
• Lead within high-volume restaurant environments while maintaining consistency and operational discipline

Skills

Multi-unit leadership

P&L/financial acumen

Talent development

Restaurant operations

Leadership presence

Job description

A multi-unit restaurant organization is seeking an experienced Director of Operations to oversee a portfolio of high-volume restaurant locations. This leader will be responsible for driving operational execution, financial performance, talent development, and overall guest experience across a multi-unit territory.

The ideal candidate is currently leading multiple high-volume locations and brings a strong track record of operational consistency, people leadership, and long-term tenure within the hospitality industry.

Key Responsibilities

• Oversee operations for 8-10 full-service restaurant locations
• Drive sales growth, profitability, labor management, and overall operational performance
• Coach and develop General Managers and operational leadership teams
• Ensure execution of operational standards, guest experience initiatives, and day-to-day excellence
• Analyze P&L performance and identify opportunities to improve margins and efficiencies
• Partner cross-functionally with leadership teams to support staffing, training, and operational initiatives
• Build a strong culture focused on accountability, development, retention, and guest satisfaction
• Lead within high-volume restaurant environments while maintaining consistency and operational discipline

Qualifications

• Minimum 5+ years of multi-unit leadership experience within casual dining and/or fine dining restaurant operations
• Current oversight of at least 7 restaurant locations required
• Must currently be in a multi-unit leadership role
• Experience overseeing high-volume restaurant operations required
• Strong financial acumen with experience managing labor, food cost, and P&L performance
• Demonstrated tenure and career stability required
• Quick service backgrounds will only be considered if paired with substantial casual dining and/or fine dining multi-unit experience
• Strong leadership presence with the ability to develop high-performing operational teams
• Candidates must currently reside within reasonable driving distance of the assigned territory

Compensation

Competitive base salary, bonus opportunity, and comprehensive benefits package.