Director of Operations Florida-JOB ID 3267

US Eye; United States; On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Paid Parental Leave

Flexible Spending Accounts

Disability Insurance

Life Insurance

Paid Time Off

Job summary

US Eye, a leading provider in eye care practices, is looking for a Senior Director of Operations to oversee operations in the Ft. Myers and Naples areas. The role requires a seasoned leader with a strong background in ophthalmology management and business operations.

The ideal candidate will have over 5 years of multi-site healthcare management experience, exceptional communication skills, and proven financial acumen. Benefits include 401(K) matching, medical and dental insurance, vision benefits, and paid time off.

Qualifications

• 5+ years of management experience within a multi-site healthcare organization.
• Effectively collaborates and problem solves with stakeholders.
• Strong business acumen and data analytical skills.

Responsibilities

• Support company’s operational goals and align with strategic direction.
• Collaborate with leadership to meet objectives and provide support.
• Monitor and ensure clinic staffing meets performance expectations.

Skills

Ophthalmology/optometry management

Financial management

Leadership skills

Analytical skills

Communication skills

Education

Bachelor’s or MBA degree

Tools

Practice management systems

EMR systems

Job description

About US Eye

US Eye is a physician‑led, patient‑centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation’s leading multi‑specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With over 60 clinics and 5 surgery centers, led by 115 providers and more than 1,000 team members system‑wide, we deliver world‑class care to patients throughout Florida, the Carolinas, and Virginia.

Job Summary

The Senior Director of Operations supports the growth and ongoing operational success of US Eye, leads collaborative efforts to drive impactful strategic and operational outcomes, and provides oversight of operations at all locations within the Ft. Myers and Naples markets.

Essential Job Functions

• Supports the implementation and communication of the organization’s operational goals in alignment with strategic direction set by executive leadership.
• Collaborates with executive leadership to achieve company objectives by providing operational support and guidance.
• Ensures clinics and physician teams are properly staffed and structured to meet performance and service expectations.
• Manages the recruitment, onboarding, and development of management‑level staff within the Ft. Myers and Naples markets.
• Monitors departmental customer service performance to ensure alignment with company standards and policies.
• Assesses and recommends process improvements, technologies, and systems that enhance efficiency within operations.
• Tracks key performance indicators to identify operational challenges and partners with stakeholders to implement solutions.
• Communicates effectively with clinic leadership, staff, physicians, vendors, and patients to support operational goals and maintain alignment.
• Leads process improvement initiatives aimed at improving the patient experience, optimizing workflows, increasing revenue, and controlling costs.
• Assists in developing and managing budgets.
• Supports achievement of financial performance targets.

Requirements

• Demonstrated knowledge of ophthalmology/optometry management and business operations.
• At least 5 years of previous management experience within a multi‑site healthcare organization. Ophthalmology experience preferred.
• Strong financial management and budgeting experience.
• Demonstrated ability to be an effective, results‑driven leader.
• Demonstrated ability to collaborate, problem solve, and think strategically.
• Ability to build and foster strong working relationships with physicians and staff at all levels.
• Strong level of business acumen and analytical skills, including the ability to intelligently use data to drive key business decisions.
• Demonstrated knowledge of practice management and EMR systems.
• Bachelor’s or MBA degree preferred.
• The position requires the candidate to be local to the Ft. Myers and Naples markets.

Benefits

• 401(K) Company Match
• Medical and Dental Insurance
• Vision Benefits
• Paid Parental Leave
• Flexible Spending Accounts
• Disability Insurance
• Life Insurance
• Paid Time Off

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.