Director of Operations - Field Ops & Billing

David Energy Systems, Inc.; New York (NY); Hybrid; USD 175,000 - 210,000; Full time

Benefits offered by this job

Group medical and dental insurance

Flexible vacation / PTO policy

401(k) plan

Job summary

David Energy Systems, Inc. seeks a Head of Operations in New York to lead and scale field operations, billing, and customer support. This role requires overseeing complex operations, ensuring compliance, and managing a team in a rapidly growing clean energy company.

Key responsibilities include streamlining processes, building operational frameworks, and partnering with cross-functional teams. Candidates should have 7–10 years of relevant experience and a strong analytical background. This hybrid role offers a competitive salary and benefits.

Qualifications

• 7–10 years of experience in execution-heavy operations.
• Experience leading complex back office operations in regulated environments.
• Strong team builder and hands-on leader.

Responsibilities

• Own enrollment and billing operations, ensuring accuracy and timeliness.
• Manage field operations and hardware implementation.
• Lead customer support operations integrated with other functions.
• Build operational rigor with KPIs and SOPs.

Skills

Team building

Operational compliance

Analytical thinking

Communication

Tools

SQL

Job description

David Energy Systems, Inc. seeks a Head of Operations in New York to lead and scale field operations, billing, and customer support. This role requires overseeing complex operations, ensuring compliance, and managing a team in a rapidly growing clean energy company.

Key responsibilities include streamlining processes, building operational frameworks, and partnering with cross-functional teams. Candidates should have 7–10 years of relevant experience and a strong analytical background. This hybrid role offers a competitive salary and benefits.