Head of Operations — Scale Field Ops & Billing

David Energy; New York (NY); Hybrid; USD 175,000 - 210,000; Full time

Benefits offered by this job

Base salary of $175,000 – $210,000

Group medical and dental insurance

Flexible vacation / PTO policy

401(k) plan

Job summary

A clean energy company in New York is looking for a Head of Operations to manage field operations, billing processes, and customer support during a growth phase. The ideal candidate will have 7–10 years of experience in operations and strong analytical skills, capable of building teams and processes for scalability. This role offers a competitive salary of $175,000 – $210,000 and a hybrid work environment.

Qualifications

• 7–10 years of experience in execution-heavy operations.
• Direct experience leading complex back-office operations.
• Experience overseeing hardware deployments and field operations.
• Strong communicator able to operate with executives and teams.

Responsibilities

• Own end-to-end enrollment and billing operations.
• Manage hardware implementation and field operations.
• Lead customer support as an integrated operational function.
• Build operational rigor for scalability and compliance.

Skills

Operations management

Team building

Analytical mindset

Cross-functional collaboration

Data analysis (SQL preferred)

Job description

A clean energy company in New York is looking for a Head of Operations to manage field operations, billing processes, and customer support during a growth phase. The ideal candidate will have 7–10 years of experience in operations and strong analytical skills, capable of building teams and processes for scalability. This role offers a competitive salary of $175,000 – $210,000 and a hybrid work environment.