Director of Operations Excellence & Delivery

Ericsson; Plano (TX); In loco; USD 150.000 - 190.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) plan

Paid time off

Descrizione del lavoro

Ericsson in Plano, Texas is seeking a Director of Operations Excellence to lead the PMO and optimize end-to-end delivery for Networks. You will build strong relationships with customers and internal teams, act as a strategic partner, and drive governance, performance metrics, and cost control across the Americas and globally.

The role requires 10+ years in delivery and PMO, a Bachelor's in Engineering/Business/IT, and strong communication skills.

Competenze

• 10+ years in delivery, project management, and customer-facing roles.
• Experience establishing governance structures including OKR and KPI frameworks.
• Strong financial and business acumen with S&OP and resource planning exposure.

Mansioni

• Build collaborative relationships with customers, partners, and Ericsson stakeholders at all levels.
• Serve as a thought leader, guiding teams toward shared success.
• Facilitate end-to-end process execution and lead change management.
• Develop and execute monthly and bi-weekly Domain governance.
• Oversee on-time delivery for services, hardware, software, and NPI.
• Support management of cost centers, utilization, and travel; drive revenue and margin goals.

Conoscenze

Leadership

Governance

Stakeholder management

Financial acumen

PMO experience

Strategic thinking

Travel readiness

Formazione

Bachelor's degree in Engineering/Business/IT

Master's preferred

Descrizione del lavoro

Ericsson in Plano, Texas is seeking a Director of Operations Excellence to lead the PMO and optimize end-to-end delivery for Networks. You will build strong relationships with customers and internal teams, act as a strategic partner, and drive governance, performance metrics, and cost control across the Americas and globally.

The role requires 10+ years in delivery and PMO, a Bachelor's in Engineering/Business/IT, and strong communication skills.