DIrector of Operations - Environmental Services

Spur One Inc.

Cresson (TX)

On-site

USD 140,000 - 210,000

Full time

14 days+

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Job summary

Spur One Inc. in Cresson, TX seeks a Director of Operations to lead and optimize all operational functions, ensuring safe, efficient, and scalable performance. The role oversees field operations, project execution, budgeting, and strategic growth as a key executive.

You will implement systems and KPIs, drive continuous improvement, and partner with the executive team to shape the future of the organization in environmental services and related fields.

Qualifications

Bachelor's degree or higher in a relevant field such as business, operations, or engineering.
MBA preferred for senior leadership track.

Responsibilities

Lead daily operations across service lines and field activities.
Develop and implement KPI dashboards and reporting for performance visibility.
Own budgeting, forecasting, and P&L management at multiple levels.
Drive safety, efficiency, and customer satisfaction in all operations.
Collaborate with HR to recruit and develop talent and leaders.

Skills

P&L ownership

Budget management

Leadership

Communication

Strategic growth

KPI dashboards

ERP/CRM proficiency

Education

Bachelor's degree in Business Administration, Operations Management, Engineering, Environmental Services, Construction Management, or related field

MBA preferred

Tools

ERP

CRM

Fleet management systems

Scheduling software

Job description

Seeking an operational leader with demonstrated experience building scalable systems, managing P&L performance, implementing KPIs, and leading sustainable growth in a field-service or environmental services organization.

Director of Operations - Environmental Services

Reports To: President / CEO

Location: Cresson, TX

Classification: Full-Time, Exempt

Position Summary

The Director of Operations is responsible for leading and optimizing all operational functions of the company to ensure safe, efficient, profitable, and scalable performance. This role provides leadership for field operations, project execution, resource allocation, budgeting, P&L management, process improvement, and strategic growth initiatives.

The successful candidate will develop and implement systems, processes, and performance metrics that support sustainable growth while maintaining exceptional customer service, operational excellence, and financial performance. This leader will serve as a key member of the executive leadership team and play a critical role in shaping the future of the organization.

Key Responsibilities

Operational Leadership

Direct daily operations across all service lines and field activities.
Develop operational strategies that support company objectives and growth goals.
Ensure projects are completed safely, efficiently, on budget, and on schedule.
Optimize workforce utilization, equipment deployment, and operational resources.
Drive accountability throughout the organization through clear performance expectations.

Financial Management

Own operational budgeting and forecasting processes.
Manage departmental and company-level P&L performance.
Monitor revenue, margins, labor costs, equipment costs, and overall profitability.
Develop and implement job costing and project tracking systems.
Identify and execute cost-reduction and efficiency initiatives.
Support annual strategic planning and financial goal development.

Systems & Process Development

Design, implement, and continuously improve operational systems and standard operating procedures (SOPs).
Establish Key Performance Indicators (KPIs) and operational dashboards.
Create scalable workflows that support growth and consistency across the organization.
Implement process improvements using Lean, Six Sigma, or other continuous improvement methodologies.
Ensure effective utilization of ERP, CRM, fleet management, and reporting systems.

Team Leadership & Development

Lead, mentor, and develop managers, supervisors, and operational staff.
Build a culture focused on accountability, safety, customer service, and continuous improvement.
Partner with Human Resources to recruit, retain, and develop high-performing talent.
Conduct performance reviews and succession planning initiatives.

Growth & Strategic Execution

Collaborate with executive leadership to develop and execute growth strategies.
Evaluate operational capacity and infrastructure requirements for expansion.
Support acquisitions, integrations, and new service offerings as needed.
Ensure operational readiness to meet evolving customer and market demands.

Safety & Compliance

Promote a culture of safety and regulatory compliance throughout all operations.
Partner with Environmental, Health, and Safety (EHS) leadership to ensure adherence to applicable regulations and company standards.
Monitor incident trends and implement corrective actions when necessary.

Customer Experience

Work closely with sales and account management teams to ensure service excellence.
Monitor customer satisfaction and operational performance metrics.
Resolve escalated operational issues and support key client relationships.

Required Qualifications

Education

Bachelor's degree in Business Administration, Operations Management, Engineering, Environmental Services, Construction Management, or a related field.
MBA preferred.

Experience

10+ years of progressive operational leadership experience.
5+ years managing multi-location or field-service operations.
Proven experience with P&L ownership and budget management.
Demonstrated success implementing operational systems and scalable processes.
Experience leading organizations through periods of growth and change.
Environmental services, industrial services, waste management, construction services, utility services, remediation, or related industry experience strongly preferred.

Preferred Skills