Director of Operations: Data-Driven Retail Leadership

Hana Brands; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

Hana Brands seeks a Director of Operations to standardize practices across kiosk and facility operations in the U.S. This role leads staffing, scheduling, and performance against financial plans to achieve customer satisfaction and robust enterprise results.

You will influence cross-functional teams, translate strategy into actionable plans, and mentor Area Managers while ensuring food safety, regulatory compliance, and consistent execution across all locations. Travel up to 75% required.

Qualifications

• 10+ years’ experience in food production/retail with managerial responsibilities.
• Ability to create data-driven execution strategies aligned to commercial goals.
• Understanding of retail strategy across multiple environments and channels.
• Proven leadership, analytical, problem solving and innovation skills.
• Fluent English communication and MS Office proficiency.

Responsibilities

• Develops and executes a data-driven operational strategy across all locations to achieve P&L targets and drive growth.
• Analyzes sales trends, labor and inventory costs to establish budgets and identify opportunities.
• Owns production, food safety, and store operations standards across locations.
• Ensures food safety protocols are consistently applied with compliance.
• Drives corporate production standards through clear direction to Area Managers and field teams.
• Partners cross-functionally to ensure alignment with company standards and regulations.

Skills

Retail knowledge

Negotiation

Financial analytics

Data analytics

Consumer focus

Planning

Innovation

Communication

People leadership

Education

Bachelor's degree in business or related field

Job description

Hana Brands seeks a Director of Operations to standardize practices across kiosk and facility operations in the U.S. This role leads staffing, scheduling, and performance against financial plans to achieve customer satisfaction and robust enterprise results.

You will influence cross-functional teams, translate strategy into actionable plans, and mentor Area Managers while ensuring food safety, regulatory compliance, and consistent execution across all locations. Travel up to 75% required.