Director of Operations, Athletic & Entertainment Facilities

Missouri State University; Springfield (MO); On-site; USD 37,000 - 46,000; Full time

Job summary

Missouri State University seeks a Director of Operations for Athletic & Entertainment Facilities to lead daily operations across multiple venues such as the Hammons Student Center and Great Southern Bank Arena. The role oversees maintenance, custodial services, production, event setups, and vendor relations.

The position requires a Bachelor’s degree (Master’s preferred) and 1+ year of facilities management experience, with strong communication, leadership, and organizational skills.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• At least one year of experience in public assembly facility management or equivalent.
• Supervisory experience of full‑time and part‑time employees preferred.
• Strong verbal and written communication, leadership, and organizational skills required.
• Proficiency in Microsoft Office and facility scheduling software.

Responsibilities

• Direct the daily operations of Missouri State Athletics & Entertainment facilities, including Great Southern Bank Arena, Plaster Stadium, Hammons Student Center and more.
• Plan, organize, and supervise facility operations, maintenance, custodial services, technical production, event setups and conversions.
• Oversee inventory management, purchasing, and vendor relationships; ensure safety and readiness for events.
• Supervise full‑time, part‑time, student, and temporary staff across operations and production.
• Collaborate with University departments, contractors, promoters, and third‑party vendors for successful events.

Skills

Verbal and written communication

Leadership

Organizational skills

Problem-solving

Customer service

Multi-tasking

Emergency responsiveness

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Facility scheduling software

Job description

Director of Operations, Athletic & Entertainment Facilities

Please see Special Instructions for more details.

The first date of consideration is September 22, 2026.
Please attach an unofficial transcript to your application. Please note that documents that contain passwords, digital signatures, and other artifacts such as watermarks may not convert properly. If your document contains any of these items, please print and scan the document, then upload the scanned version to your application.
Official transcripts required at time of hire.

Position Information

Position Title

Position Title Director of Operations, Athletic & Entertainment Facilities

Work Location

Work Location Springfield Campus

Out-of-State Employment

Out-of-state employment is limited to Arkansas, Virginia, Maryland, and Washington, D.C., and subject to supervisor approval.

Department

Department Hammons Student Center

HR Home Department

HR Home Department 015040 HAMMONS STUDENT CENTER

Pay Grade

Pay Grade 42

Proposed Salary

Proposed Salary $41,600

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full‑time basis. This position is not eligible for work visa sponsorship.

Position only available to current, regular, full‑time Missouri State University employees?

Position only available to current, regular, full‑time Missouri State University employees? No, Position is available to all applicants.

Appointment Type

Appointment Type Full Time Regular

Exempt/Non‑Exempt

Exempt/Non‑Exempt Exempt

General Function

The Director of Operations, Athletic & Entertainment facilities directs the daily operations of Missouri State Athletics & Entertainment facilities, including Great Southern Bank Arena, Plaster Stadium, Hammons Student Center, the Betty and Bobby Allison Athletic Center, and future Athletics & Entertainment facilities. Responsibilities include planning, organizing, and supervising facility operations, maintenance, custodial services, technical production, event setups and conversions, facility inspections, preventative maintenance programs, inventory management, purchasing, and vendor relationships.

The Director of Operations is responsible for supervising full‑time, part‑time, student, and temporary employees assigned to operations and production while ensuring Athletics & Entertainment facilities remain safe, clean, efficient, and event‑ready for intercollegiate athletics, concerts, commencements, university events, facility rentals, and special events. The position collaborates with University departments, contractors, promoters, and third‑party vendors to ensure successful facility operations and event execution.

Description of Primary Duties

The Director of Operations, Athletic & Entertainment facilities directs the daily operations of Missouri State Athletics & Entertainment facilities, including Great Southern Bank Arena, Plaster Stadium, Hammons Student Center, the Betty and Bobby Allison Athletic Center, and future Athletics & Entertainment facilities. Responsibilities include planning, organizing, and supervising facility operations, maintenance, custodial services, technical production, event setups and conversions, facility inspections, preventative maintenance programs, inventory management, purchasing, and vendor relationships.

The Director of Operations is responsible for supervising full‑time, part‑time, student, and temporary employees assigned to operations and production while ensuring Athletics & Entertainment facilities remain safe, clean, efficient, and event‑ready for intercollegiate athletics, concerts, commencements, university events, facility rentals, and special events. The position collaborates with University departments, contractors, promoters, and third‑party vendors to ensure successful facility operations and event execution.

Minimum Acceptable Qualifications

Education: A Bachelor’s degree is required. A Master’s degree is preferred.

Experience: At least one year of experience in public assembly facility management, athletics facility operations, venue management, or building operations is required. Supervisory experience managing full‑time and part‑time employees is preferred. Experience overseeing maintenance, custodial operations, technical production, purchasing, vendor management, and event operations is preferred.

Skills: Strong verbal and written communication skills, leadership ability, and organizational skills are required. Skill in Microsoft Office and facility scheduling software is required. Knowledge of facility operations, preventative maintenance practices, event operations, building systems, purchasing, inventory management, and vendor coordination is preferred. Strong problem‑solving, decision‑making, and customer service skills are required. The ability to manage multiple priorities and respond effectively to unexpected operational situations is required.

Other: The scope of the position requires frequent evening, weekend, and holiday work and the ability to respond to facility emergencies outside normal business hours.

Additional Qualifications

Open Date

Open Date 09/01/2026

Close Date (If Close Date is blank then the posting is considered open until filled)

Equal Opportunity Statement

Non‑Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non‑discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [e-mail] , 417-836-4252.

If you have questions:
Office of Human Resources
(t)417-836-5102
Monday - Friday
8 a.m. to 5 p.m.

If you have student employment questions:
Student Employment Services
(t)417-836-5627
Monday - Friday
8 a.m. to 5 p.m.