Director of Operations

ML Property Group

Raleigh (NC)

On-site

USD 65,000 - 71,000

Full time

14 days+

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Benefits offered by this job

Car allowance
Cell allowance
401K with 100% match
Medical insurance
Vision insurance
Paid paternity leave
Paid maternity leave
Disability insurance

Job summary

ML Property Group is seeking a Director of Operations to oversee multiple apartment communities, ensuring operational excellence and customer satisfaction. This role requires leadership in managing community managers, financial acumen with budget oversight, and a commitment to fostering a supportive environment. The ideal candidate will possess at least 3 years of experience in property management and exhibit strong communication and financial skills. Join our dedicated team and help enhance the future of our communities while enjoying comprehensive benefits.

Qualifications

  • At least 3 years in multi-site apartment management or in regional leadership roles.
  • Strong leadership and communication abilities.
  • Financial management and sales & marketing expertise.

Responsibilities

  • Hire, train, and develop a team of passionate Community Managers.
  • Set ambitious sales and budget goals while ensuring operational excellence.
  • Conduct regular community visits and inspections to maintain high standards.
  • Oversee annual and monthly budgets and proactively track key performance indicators.
  • Evaluate market trends to keep our communities ahead of the curve.
  • Uphold safety and legal standards, including Fair Housing laws.

Skills

Leadership
Communication
Financial Management
Sales & Marketing Expertise
Proficiency in Microsoft Office
Proficiency in OneSite
Proficiency in Real Page

Education

High school diploma
College degree (preferred)

Job description

Join Our Team as a Director of Operations!

Are you ready to lead with passion and drive success across a portfolio of vibrant apartment communities? ML Property Group is looking for a dynamic, results-driven individual to oversee operations and ensure our communities shine. If you have a knack for leadership, financial savvy, and a commitment to exceptional customer experiences, we want to hear from you!

About the Role

  • Department: MLPG Support Center
  • Status: Full-Time
  • Reports to: VP of Operations, CEO
  • Supervisory Responsibilities: Leading Area Operations Managers and/or Community Managers
  • Car allowance and cell allowance
  • 401K with a 100% match

What You'll Do

  • Lead & Inspire: Hire, train, and develop a team of passionate Community Managers.
  • Drive Success: Set ambitious sales and budget goals while ensuring operational excellence.
  • Stay Engaged: Conduct regular community visits and inspections to maintain high standards.
  • Manage Financials: Oversee annual and monthly budgets and proactively track key performance indicators.
  • Innovate: Evaluate market trends to keep our communities ahead of the curve.
  • Ensure Compliance: Uphold safety and legal standards, including Fair Housing laws.

What We’re Looking For

Experience:

  • At least 3 years in multi-site apartment management or in regional leadership roles.

Education:

  • A high school diploma is required (college degree preferred).

Skills:

  • Strong leadership and communication abilities.
  • Financial management and sales & marketing expertise.
  • Proficiency in Microsoft Office, OneSite, Real Page, and social media tools.

Credentials: A valid driver’s license and current auto insurance.

Personal Qualities:

  • Effective Communicator: Clearly conveys ideas and information.
  • Positive & Energetic: Brings enthusiasm and a can-do attitude.
  • Professional: Demonstrates honesty, integrity, and ethical behavior.
  • Detail-Oriented: Committed to accuracy and quality.
  • Proactive: Takes initiative and drives results.
  • Team Player: Fosters collaboration and supports a positive work environment.
  • Adaptable: Thrives in a changing environment and embraces new challenges.
  • Customer-Focused: Dedicated to providing exceptional service to residents and partners.
  • Strategic Thinker: Plans for the long term while keeping an eye on the big picture.

Join Us at ML Property Group

At ML Property Group, we believe in creating a supportive, inclusive, and high-performing work environment where every team member is valued. We’re proud to be an equal-opportunity employer, and we ensure that all candidates successfully complete a drug screen and background check as part of our hiring process.

If you're looking for a role where you can truly make an impact while enjoying a competitive compensation package and outstanding benefits, we’d love to connect with you. Apply today and help us shape the future of our communities!

Ready to take the next step? Click "Apply" and join our team!

Seniority level
  • Seniority level
    Director
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Disability insurance

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