Director of Operations

Banyan Treatment Centers; Orlando (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player in addiction and mental health care is seeking a dynamic Director of Operations to oversee various departments. This role is pivotal in ensuring operational excellence and enhancing patient experiences through effective leadership and collaboration. The ideal candidate will have a strong background in behavioral health management, a passion for compassionate care, and the ability to foster a positive work culture. Join a mission-driven team committed to making a meaningful impact in the lives of those seeking recovery. This is an exciting opportunity to advance your career while contributing to a noble cause.

Qualifications

• 3+ years in management, preferably in behavioral health care.
• Strong understanding of residential treatment operations.

Responsibilities

• Lead operations across multiple departments ensuring high care standards.
• Foster professional growth by supervising and training team members.

Skills

Leadership

Communication

Problem-solving

Collaboration

Data analysis

Education

Bachelor's degree in Business or Healthcare

Master's degree in Business or Healthcare

Tools

Microsoft Office

Job description

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Exciting Opportunity with Banyan Treatment Centers!

We are honored to expand our life-changing services to Greater Tampa, FL, and are seeking an experienced Director of Operations to lead our Behavioral Health Services, Housekeeping, Transportation, Dietary, and Maintenance departments—ensuring that each upholds the highest standards of care and operational efficiency. This role not only focuses on departmental oversight but also fosters a collaborative culture, empowering our team and enhancing the patient experience.

Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, offering a comprehensive continuum of services with the esteemed Joint Commission Accreditation (Gold Seal of Approval). Since our founding, we have grown into a trusted provider with 18 locations and Telehealth services nationwide. In 2023, TPG’s global impact investment through The Rise Fund enabled us to further expand our services, reinforcing our commitment to high-quality care and financial stability.

With over 1,600 dedicated employees, we are committed to making a meaningful impact on people’s lives through compassionate, quality care that extends from our internal operations to every patient interaction.

This is an opportunity to make a meaningful impact within an organization that stands as a nationally recognized leader in addiction and mental health care. As our Director of Operations, you will:

• Make an Impact: Lead a dedicated team in a mission-driven organization, delivering exceptional care and supporting lasting recovery to make a meaningful difference in patients’ lives.
• Foster a Positive Work Culture: Promote open communication, teamwork, and accountability while driving innovation.
• Manage Operational Departments: Apply your skills to identify efficiencies and promote seamless collaboration across operational departments.
• Advance Your Career: Elevate your leadership skills with ongoing education, training, and clear pathways for growth.
• Reporting to: Regional Executive Director
• Schedule: Full-time, Monday-Friday, 8:30 am – 5 pm; flexibility required.
• Location: Seminole, FL (On-site)
• Supervisory Responsibilities: Overseeing 3 directors (Clinical, Nursing, and Operations).

Key Responsibilities:

• Oversee Operations: Lead the Behavioral Health Services, Housekeeping, Transportation, Dietary, and Maintenance departments, ensuring each meets organizational goals and maintains high standards.
• Supervise and Train Teams: Foster professional growth by supervising, training, and monitoring team members to align with company standards and values.
• Patient-Centered Coordination: Manage the intake and discharge processes, collaborate with clinical staff to establish schedules, and address any patient-related operational challenges.
• Safety and Compliance: Conduct regular safety inspections, ensure adherence to safety rules, and maintain patient confidentiality in compliance with HIPAA, CFR-42, and other regulations.
• Drive Team Communication: Communicate directives and policies clearly to directors and supervisors, holding meetings to promote understanding, answer questions, and maintain morale.
• Decision-Making and Reporting: Utilize strong judgment to address operational challenges, delegate tasks efficiently, and generate monthly reports to monitor progress.

Required Qualifications:

• Bachelor’s degree in Business, Healthcare, or a related field.
• Minimum of 3 years of experience in a management role, preferably in a behavioral health care setting.
• Minimum of 3 years of experience in behavioral and/or mental healthcare, with a strong understanding of residential treatment operations.
• Valid driver’s license with a clean DMV record for the last 3 years.
• Must be at least 21 years of age to comply with motor vehicle insurance requirements.
• Familiarity with patient confidentiality, healthcare code of ethics, state regulations and Joint Commission standards.
• Proficiency in Microsoft Office applications, data analysis, and operations management.
• Strong knowledge of drug and alcohol treatment systems.
• Strong leadership, communication, collaboration, and problem-solving abilities.

Preferred Qualifications:

• Master’s degree in Business, Healthcare, or a related field.
• Certification(s) related to addiction treatment.

Ideal Candidate Profile:

• Inspiring Leadership: Motivate and guide diverse teams while driving collaboration and success.
• Effective Communication: Clearly convey expectations, foster teamwork, and resolve conflicts.
• Strategic Problem-Solving: Identify challenges and implement impactful solutions.
• Compassionate Care Approach: Prioritize patient well-being with empathy and authenticity.
• Organizational Excellence: Manage multiple responsibilities efficiently while ensuring compliance.
• Collaborative Mindset: Foster a culture of respect, teamwork, and diverse perspectives.

Apply Now!

Ready to make a lasting difference? Bring your expertise to a mission-driven team and help transform lives at Banyan Treatment Centers. Apply today to join our dedicated, purpose-driven organization.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing
• Mental Health Care and Health and Human Services