Director of Operations

Flow Control Group; Northampton (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

In this role you will partner with Quality, Sales, and Engineering to execute reliable production schedules, reduce lead times, and improve throughput while maintaining cost discipline across North American operations.

Qualifications

• Bachelor's degree in Engineering, Operations, Supply Chain, Manufacturing, Life Sciences, or a related field preferred.
• 7–10+ years of progressive manufacturing, operations, supply chain, or plant leadership experience.
• Demonstrated leadership of assembly manufacturing with responsibility for production performance, scheduling, capacity, labor, and delivery.
• Strong supply chain experience, including materials planning, purchasing, inventory management, lot control, expiration management, and production planning.
• Demonstrated experience using ERP systems for production planning, material requirements, inventory management, costing, and operational reporting.
• Practical experience with Lean manufacturing, continuous improvement, standard work, visual management, and/or Tiered Daily Management.
• Experience in a regulated, quality-sensitive, cleanroom, medical, pharmaceutical, biotech, life sciences, or similar manufacturing environment strongly preferred.
• Working knowledge of ISO 13485, GMP principles, cleanroom practices, or comparable quality systems preferred.
• Strong analytical, problem-solving, communication, and people-development skills, with a hands-on leadership style and the ability to use data to drive accountability and decisions.

Responsibilities

• Lead cleanroom and hose assembly operations, including production planning, scheduling, capacity, labor utilization, workflow, productivity, and on-time delivery.
• Translate customer demand and business priorities into realistic production plans, balancing capacity, materials, labor, quality, and delivery commitments.
• Maintain a visible presence on the production floor; identify constraints, resolve issues, and drive accountability for safety, quality, delivery, productivity, and cost.
• Ensure operating processes, documentation, traceability, and cleanroom practices support the site's ISO 13485 Quality Management System and customer requirements.
• Lead supply chain activities covering purchasing, material availability, inventory planning, and coordination with production.
• Maintain accurate control of raw materials and finished goods, including lot traceability, expiration dates, inventory accuracy, and material disposition.
• Use the ERP system as a core operating tool for production planning, material requirements, scheduling, inventory planning, costing, and performance reporting.
• Improve the connection between demand, purchasing, inventory, production capacity, and customer delivery while balancing service, working capital, and expiration risk.
• Establish meaningful KPIs for safety, quality, delivery, productivity, inventory, and cost; use them to identify problems, upscale issues, and drive structured root‑cause problem solving.
• Lead measurable improvements in throughput, lead time, labor efficiency, inventory, quality, and customer delivery.
• Partner closely with Quality to resolve process issues, nonconformances, and corrective actions while maintaining production continuity and compliance with ISO 13485 requirements.
• Work effectively with Sales, Customer Service, Engineering, and Quality to establish realistic commitments and reliable execution.
• Build a culture of ownership, teamwork, safety, quality, continuous improvement, and customer focus while developing frontline leadership capability and operational talent.

Skills

Leadership

Supply chain

Manufacturing operations

Lean manufacturing

Production planning

ERP systems

ISO 13485

Quality systems

Analytical skills

Cross-functional collaboration

Education

Bachelor's degree in Engineering/related field

Tools

ERP systems

Job description

About Us

Purity One, a subsidiary of Flow Control Group, manufactures custom single-use and hose solutions for the global life sciences, biotech, and pharmaceutical industries. Our products aremanufactured in a certified ISO Class 7 cleanroomwith a formalQuality Management System that is ISO 13485 certified. What sets Purity One™ apart is our expert-driven specification and commitment to quality. Our highly responsive operations and supplier agnostic approach allow us to manufacture solutions to meet the unique requirements of our customers’ manufacturing processes with unmatched speed and accuracy.

Visit our Website: purityone.com

Responsibilities & Qualifications

Responsibilities

• Lead cleanroom and hose assembly operations, including production planning, scheduling, capacity, labor utilization, workflow, productivity, and on‑time delivery.
• Translate customer demand and business priorities into realistic production plans, balancing capacity, materials, labor, quality, and delivery commitments.
• Maintain a visible presence on the production floor; identify constraints, resolve issues, and drive accountability for safety, quality, delivery, productivity, and cost.
• Ensure operating processes, documentation, traceability, and cleanroom practices support the site's ISO 13485 Quality Management System and customer requirements.

Supply Chain, Inventory & ERP

• Lead supply chain activities covering purchasing, material availability, inventory planning, and coordination with production.
• Maintain accurate control of raw materials and finished goods, including lot traceability, expiration dates, inventory accuracy, and material disposition.
• Use the ERP system as a core operating tool for production planning, material requirements, scheduling, inventory planning, costing, and performance reporting.
• Improve the connection between demand, purchasing, inventory, production capacity, and customer delivery while balancing service, working capital, and expiration risk.

Lean, Daily Management & Continuous Improvement

• Implement and sustain Lean practices, standard work, and Tiered Daily Management to create a disciplined operating rhythm and clear accountability.
• Establish meaningful KPIs for safety, quality, delivery, productivity, inventory, and cost; use them to identify problems, upscale issues, and drive structured root‑cause problem solving.
• Lead measurable improvements in throughput, lead time, labor efficiency, inventory, quality, and customer delivery.

Cross-Functional & People Leadership

• Partner closely with Quality to resolve process issues, nonconformances, and corrective actions while maintaining production continuity and compliance with ISO 13485 requirements.
• Work effectively with Sales, Customer Service, Engineering, and Quality to establish realistic commitments and reliable execution.
• Build a culture of ownership, teamwork, safety, quality, continuous improvement, and customer focus while developing frontline leadership capability and operational talent.

Qualifications

• Bachelor's degree in Engineering, Operations, Supply Chain, Manufacturing, Life Sciences, or a related field preferred.
• 7–10+ years of progressive manufacturing, operations, supply chain, or plant leadership experience, preferably in a small or mid‑sized manufacturing environment.
• Demonstrated leadership of assembly manufacturing with responsibility for production performance, scheduling, capacity, labor, and delivery.
• Strong supply chain experience, including materials planning, purchasing, inventory management, lot control, expiration management, and production planning.
• Demonstrated experience using ERP systems for production planning, material requirements, inventory management, costing, and operational reporting.
• Practical experience with Lean manufacturing, continuous improvement, standard work, visual management, and/or Tiered Daily Management.
• Experience in a regulated, quality-sensitive, cleanroom, medical, pharmaceutical, biotech, life sciences, or similar manufacturing environment strongly preferred.
• Working knowledge of ISO 13485, GMP principles, cleanroom practices, or comparable quality systems preferred.
• Strong analytical, problem‑solving, communication, and people‑development skills, with a hands‑on leadership style and the ability to use data to drive accountability and decisions.

#purityone

#manycompaniesoneteam #fcgcareers #flowcontrolgroup

Purity One is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission‑critical products, engineering expertise, and customer solutions to a wide range of industries.

Why Build a Career with Us?

Everyone’s an Owner of the Company:

Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad‑based ownership program available across our portfolio companies.

Competitive Benefits:

Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.

The Climb Financial Program:

Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long‑term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low‑cost loan options, retirement planning resources, and opportunities to build long‑term wealth through employee ownership.

Training & Development:

FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.

Career Growth Opportunities:

With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross‑functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.

Equal Opportunity Employer:

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.