Director of Operations

Nevada Pediatric Specialists; Nevada; On-site; USD 150,000 - 210,000; Full time

Job summary

Nevada Pediatric Specialists in Las Vegas is seeking a Director of Operations to lead daily clinic operations, optimize workflows, and ensure a high-quality patient and family experience.

You will manage staffing, budgets, and cross-functional initiatives, advance EMR optimization, maintain regulatory compliance, and partner with clinical leaders to improve access and efficiency.

Qualifications

• Experience leading operations in a healthcare or ambulatory setting.
• Strong ability to interpret operational data and KPI trends.
• Proven leadership, coaching, and cross-functional collaboration.
• Experience budgeting, forecasting, and cost management.
• Patient-centered service mindset and conflict resolution skills.
• Knowledge of regulatory requirements in healthcare.
• On-site work with ability to manage competing priorities in a fast-paced clinic.

Responsibilities

• Oversee daily clinic operations and staffing to ensure smooth patient flow.
• Monitor performance metrics and drive process improvements.
• Manage budgets, resources, and vendor relationships.
• Lead cross-functional teams and support staff development.
• Optimize EMR usage and support continuity of care.
• Maintain regulatory compliance and clinical policies.
• Foster strong relationships with patients, caregivers, and external partners.

Skills

Operations management

Analytical skills

Team leadership

Budgeting & finance

Customer service

Healthcare/ambulatory experience

EMR systems knowledge

Regulatory compliance

Education

Bachelor's degree in Healthcare Administration / Business or related field

Tools

EMR systems

Job description

Company Description

Nevada Pediatric Specialists is a pediatric practice based in the Las Vegas, Nevada area, providing comprehensive healthcare for children from birth through 21 years of age. The practice emphasizes continuity of care, striving to schedule patients with the pediatrician or nurse practitioner of their choice whenever possible. Nevada Pediatric Specialists uses an intuitive, fully electronic medical record system with electronic prescribing, prescription refills, and a patient portal to enhance efficiency and access to care. The team serves a diverse patient population and offers services in multiple languages, including English, Spanish, Russian, French, and Tagalog, supporting inclusive and culturally responsive care.

Role Description

The Director of Operations is a full-time, on-site role based in the Las Vegas Metropolitan Area, responsible for overseeing daily practice operations and ensuring high-quality patient and family experiences. This role manages clinic workflows, staffing schedules, and operational processes to maintain efficiency and compliance with healthcare regulations and internal policies. The Director of Operations collaborates with clinical and administrative leaders to optimize use of the electronic medical record, support continuity of care, and improve patient access. Day-to-day responsibilities include monitoring performance metrics, managing budgets and resources, resolving operational issues, and driving process improvements. This position also leads cross-functional teams, supports staff development, and maintains strong relationships with patients, caregivers, and external partners.

Qualifications

• Candidates should possess strong Operations Management skills, including process optimization, workflow design, and clinic or healthcare practice management.


• Candidates should possess solid Analytical Skills to interpret operational data, track key performance indicators, and support evidence-based decision-making.


• Candidates should possess effective Team Management capabilities, including leadership, coaching, performance evaluation, and cross-functional collaboration.


• Candidates should possess Budgeting and financial management skills to plan, monitor, and optimize operational costs, resources, and practice profitability.


• Candidates should possess excellent Customer Service skills, with a focus on patient-centered care, communication, and conflict resolution.


• Additional beneficial qualifications include experience in pediatric or ambulatory healthcare settings, knowledge of electronic medical record systems, and familiarity with regulatory and compliance standards.


• Relevant education such as a bachelors degree in Healthcare Administration, Business, or a related field is preferred; advanced degrees or certifications in operations or healthcare management are a plus.


• Demonstrated ability to work on-site, manage competing priorities, and adapt to a fast-paced clinical environment in the Las Vegas Metropolitan Area.